Who Are We? 

RAM Hotels – a dynamic, thriving,innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the most well-known midscale hotelbrands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands whilecontinuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family!

POSITION: Laundry Attendant

JOB SUMMARY

Are youfriendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic,friendly, and professional? Do you enjoyworking in a fast-paced environment with the ability to deliver excellentcustomer service? The laundry attendantperforms routine duties of washing, drying, and folding all linen within thehotel. The laundry attendant identifiesand treats stains on any linen and takes pride in a clean and organizedworkspace. This job takes a team player andsomeone with attention to detail. If youenjoy anticipating the needs of guests to create that stellar guest experience– this job is for you!

JOBRESPONSIBILITIES

• Consistently offer professional, friendly, and attentive service to guests and staff; anticipate the needs so the housekeepers by providing them with linen they need to service guest rooms; inspect laundry for stains and tears, treat stains, launder all linen and fold it according to hotel standard; perform inventory once a month; stock housekeeping carts and maintain overall cleanliness in the laundry room.
• Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures
• Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in any area of the property immediately to the Executive Housekeeper – this includes any item left behind such as a purse, wallet, jewelry, etc.
• Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONAL EXPERIENCE

·High-school graduate or equivalent anda minimum of six months work-related experience (hospitality or janitorialexperience - strongly preferred)

·Excellent customer service skills

INDUSTRYEXPERIENCE

·Previous experience in the hospitalityindustry (preferred)

·Previous experience as ahousekeeper/room attendant or janitorial services (preferred)

REQUIRED SKILLS

·Ability to follow directions and workin a fast-paced environment

·Additional training (as required)

·Must be flexible to work variedschedules

·Good written and oral communicationskills

·Ability to listen attentively

·Must have the physical ability towalk, bend, and stand for long time periods

·Must be able to lift up to 40 lbs.

·Must adhere to grooming and appearancestandards in alignment with uniform

·Must be dependable

ESSENTIAL SKILLS

• Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
• Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs – be proactive
• Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments

BENEFITS

RAMHotels hires the best people, we work extremely hard to provide benefits thatmake work-life balance that much more enjoyable. As a leader in the hospitality industry, wepromote advancement opportunities, we offer our eligible employeescomprehensive health benefit packages for you and your family, vacation time,quarterly bonuses, and other additional perks being an employee of RAMHotels.

RAM Hotels is an Equal Opportunity/Affirmation Actionemployer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, national origin, disability, or protected veteran status.