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Mandel JCC of the Palm Beaches is Hiring a Welcome Desk Associate Near Boynton, FL
The position is responsible for providing excellent customer service to all community members and staff. They are the first person who greets visitors either in person or over the phone and helps provide program, class & event information and take registration when needed. The role requires a positive attitude and high standards of service and professionalism at all times. Work schedule is generally 15-20 hours during each work week, plus additional hours as needed. Must have weekend and early evening availability.
Essential Duties And Responsibilities
- Customer service is a priority! Make all members and guests at the JCC feel welcome and comfortable;
- Greet and welcome all JCC guests in person and by phone with a smile and positive attitude; answer questions and direct to other colleagues in a positive manner;
- Provide program, class and event information (catalogs, flyers, etc.) and help community members register for these programs when needed;
- Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands;
- Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency;
- Ensures strict confidentiality of privileged information; Maintains adherence to all company policies and procedures, including agency safety requirements;
- Must work the days and hours to perform all assigned responsibilities and tasks, and be punctual and timely in meeting all performance requirements, including but not limited to, attendance standards and work deadlines;
- Ability and willingness to participate in ongoing professional development activities in order to keep current on new developments in the field and to enhance skills already maintained.
- Perform other duties as assigned.
- A minimum of 1-2 years' experience in customer services/guest services/hospitality;
- Strong proficiency using various computer programs and have knowledge of a variety of computer software applications, such as, but not limited to Microsoft Office, including Excel and PowerPoint);
- Demonstrated ability to have positive and professional interactions with management, co-workers, vendors, and clients in a manner that encourages harmonious working relationships,
- A high level of communication and interpersonal skills; able to situations, including sensitive and confidential ones with a demonstrated poise, tact and diplomacy;
- An ability to comprehend the consequences of various problem situations and to refer them to the appropriate people for resolution;
- Successful experience(s) working effectively with a wide range of constituencies in a diverse community;
- A knack for multi-tasking as a result of strong organizational skills and an ability to work well independently as well as with others;
- A flexible schedule! This position calls for working mornings, nights, weekends and holidays as needed.
Job Summary
Part Time
Preschool & Daycare
$31k-44k (estimate)
06/01/2024
06/29/2024
jcconline.com
BOYNTON BEACH, FL
50 - 100
1998
ADELE FINE
<$5M
Preschool & Daycare
Related Companies
The job skills required for Welcome Desk Associate include Customer Service, Guest Service, Confidentiality, Microsoft Office, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Welcome Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Welcome Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Welcome Desk Associate positions, which can be used as a reference in future career path planning. As a Welcome Desk Associate, it can be promoted into senior positions as a Front Desk Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Welcome Desk Associate. You can explore the career advancement for a Welcome Desk Associate below and select your interested title to get hiring information.
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