As an A/R Support Analyst, you will investigate and analyze Client Hospital's Self Pay inventory, provide support to the Self Pay Department in the form of accounts receivable management, analysis and report generation. You are responsible to assist in the movement and aging of Hospital Self Pay accounts receivable through analysis of disposition, balance, etc. You will assist Self Pay management in identifying issues that contribute to aging of the receivables, analyze account flow and inventory assignments to insure that all accounts are worked in accordance with prescribed protocols. You will review the tracking of all Self Pay interfaces; provide conversion support and assistance to Self Pay Management during new client conversions or system conversions for existing clients. You will compile data, and create reports to be included in both the monthly and ongoing Hospital Performance Updates. You will aid and support to Self Pay supervisors as needed, to assist with client specific details and non-financial dispute escalations. You will be responsible for special account handling and serve as a backup for A/R Support representative and A/R Support insurance representatives that service your clients.

Qualifications:

• Ability to analyze accounts for discrepancies and initiate steps to resolve them
• Associate's degree or equivalent combination of education and experience
• A strong working knowledge of multiple internal HBCS systems and member hospital systems
• Proven results in accounts receivable inventory management
• Advanced skills in Microsoft Excel including creation and maintenance of pivot tables and the ability to create queries using complex logic
• Ability to professionally communicate with clients both verbally and in writing
• Ability to productively work remotely, including:

• Reliable and secure non-satellite-based internet connection (this will be tested prior to start date)
• Dedicated quiet and private workspace

Why you’ll want to join the HBCS team:

• We offer a competitive total compensation package comprised of a base salary range and incentive. This provides the opportunity for your compensation to grow as you develop within the role. The base salary range for this role is between $18 and $27 per hour, and is dependent upon your specific skills, qualifications, experience, and location.

• The opportunity for advancement is outstanding! We invest in our team members through training and development to help them reach their career goal and their full potential in the fastest growing career industry – Healthcare!

PLUS

• Medical, Dental, Vision and Life Insurance
• 401(k) with Substantial Company Match
• Ability to work from home
• Tuition Reimbursement
• Generous Paid Time Off and Paid Company Holidays
• Work/Life Balance: Morning and Evening Shifts available
• Employee Assistance Program

Who we are:

HBCS is a leader in healthcare receivables management, providing electronic billing, insurance follow-up, and self-pay recovery services to hospitals and healthcare providers throughout the United States. Our success story is a product of our skilled and expertly trained staff, and their continuous commitment to demonstrating exceptional customer service while utilizing state-of-the-art technology. With headquarters in New Castle, Delaware and a remote workforce operating from home offices throughout the country, our skilled and dedicated team delivers quality, value-added services to ensure that the goodwill established between our partner hospitals and health systems and their patients remains steadfast.

HBCS is an Equal Opportunity Employer. We are proud that we have always been committed to diversity in the workplace and to offering employment opportunities without regard to race, color, religion, sex (including pregnancy), gender identity, gender expression, national origin, age, military experience (active, veterans, reservists and National Guard), genetic information, disability, or other legally protected characteristics.