Here at SFCU we define our culture as one of GROWTH. Growing our member, growing our employee, and growing our organization. In this role you will gain a unique perspective of our membership and knowing those we serve. We are seeking intentional applicants who want to feel a purpose in their role and possess foundational customer service skills. This role will give you the opportunity to build those skillsets as a member of our front line team as you to create a member experience in every transaction. Come join a Member-Centric organization that is committed to cultivating employee career growth as well as providing exceptional customer service to our membership!
Reporting: On-site (Amsterdam NY)Compensation: $18.59-$20.92/hourSfcu Benefits StatementWe are proud to offer a generous 401K package,4 hours for paid federal holidays and NYS Sick time.
Primary ResponsibilitiesTo provide support and services to members and potential members. To engage with members and analyze the information obtained to identify potential needs and provide the member with products and services the credit union has available. Work week will include working every Saturdays 8:30-12:30NOTE: There is an opportunity for this position to develop into an MSR-II role with expanded responsibilities that include IRA,CD and loan processing responsibilities.
MSR-I ResponsibilitiesProcess financial transactions accurately and promptly
Accurate cash handling and balancing of cash drawer
Suggestive selling of products and services to members and potential members
Maintain a professional presence and professional communication with both members and coworkers
Strictly adhere to all Credit Union policies and procedures
Provide exceptional customer service
Qualifications And SkillsCandidates must be detail oriented.
Candidates must possess strong written and oral communication skills
Ability to handle and count cash accurately
Ability to multi-task and balance a drawer daily
High school diploma or GED required
1 Year Of Cash Handling/customer Service Experience PreferredStrong computer skills
Ability to maintain a high level of confidentiality
Sidney Federal Credit Union does not discriminate against any employee or applicant for employment on the basis of their race,color,religion,age,sex,national origin,marital status,disability, Veteran status,recently separated Veterans,sexual orientation,genetic information,victims of domestic violence and stalking, and all other categories covered by law.Salary: $18.59 - $20.92 per hour
Job Posted by ApplicantPro