About Us

Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, birthplace and wealth limit one’s ability to prosper. Since 1994, HOPE has generated more than $3.6 billion in community development financing that has benefitted more than 2 million people in Alabama, Arkansas, Louisiana, Mississippi, Tennessee and nationwide. This work has supported small business owners struggling to gain access to capital, families seeking to own homes and individuals looking for a better way to manage their hard-earned money with a financial institution they can trust.

Job Summary

The Assistant Branch Manager is responsible for the day-to-day operations of the branch, the direct supervision of employees, and assisting the Branch Manager in the growth of loans and deposits.

Primary and Essential Functions

• Provide strong leadership to subordinate group and assure branch compliance to policy and procedures.
• Open and close branch.
• Review all daily transactions.
• Maintain adequate security over cash.
• Sign-up new members.
• Receive share certificate requests.
• Provide management access wherever dual control is necessary.
• Process and approve wire transfers.
• Provide excellent customer service.

Secondary Functions

• Back-up consumer loan officer when necessary.
• Back-up member services representative when necessary.
• Back-up branch manager as needed.
• Perform general administrative duties such as attending meetings, report production, etc.
• Perform community outreach activities.
• Approve and submit ACH transactions.
• May take and process consumer loan applications based on market need.

Accountability for Business Results

• Consumer loan volume
• Branch losses and profitability
• Membership growth
• Deposit growth

Experience

• 3 year(s): Consumer Lending
• 3 year(s): Banking / Mortgage Experience

Education

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)