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Waterworks
New York, NY | Full Time
$80k-109k (estimate)
4 Days Ago
Sales Support Specialist
Waterworks New York, NY
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$80k-109k (estimate)
Full Time 4 Days Ago
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Waterworks is Hiring a Sales Support Specialist Near New York, NY

About Waterworks
When you see the world's most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
The Role
The Showroom Sales Support Specialist at Waterworks manages the full lifecycle of client orders, including owning the order management process, ensuring clients receive a luxury service experience in tandem with luxury products, and assisting with showroom operational responsibilities.
Combine your passion for design, luxury products and the sales environment with a customer-centric approach to conducting day to day business in a fast-paced, showroom environment!

Responsibilities

  • Own order management process from pre-order through delivery while delivering exceptional customer-centric experiences to internal and external customers.
  • Manage all communications between internal departments and external clients to ensure order accuracy, timely delivery and client satisfaction.
  • Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes/order entry, sample requests, and processing and collecting payments.
  • Partner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to client's satisfaction.

Requirements

  • 3 years of administrative or project management experience
  • Art/Interior design or luxury retail/service experience preferred
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office
Physical Requirements:
  • Ability to lift and mobilize items up to 25 lbs
  • Ability to maneuver effectively around the showroom floor, stock room, and office.
  • Position could entail period of standing, twisting, stooping, kneeling, squatting, bending, and climbing
  • Licensed to drive preferred
  • Ability to travel locally or out of state
What we offer:
*A collaborative, creative environment that values each team member's contributions to our mission
*Competitive compensation: $25-28.50/hour and bonus potential
*Comprehensive benefits package including Medical, Dental, Vision, 401k
*Generous PTO program (vacation, personal, sick time) and volunteer day, your birthday off, and some summer half days
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Job Summary

JOB TYPE

Full Time

SALARY

$80k-109k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/07/2024

WEBSITE

thewaterworks.com

HEADQUARTERS

GROVE CITY, OH

SIZE

50 - 100

FOUNDED

1935

TYPE

Private

REVENUE

$5M - $10M

INDUSTRY

Utilities

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The following is the career advancement route for Sales Support Specialist positions, which can be used as a reference in future career path planning. As a Sales Support Specialist, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Support Specialist. You can explore the career advancement for a Sales Support Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Sales Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Support Specialist job description and responsibilities

Assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.

02/08/2022: Long Beach, CA

Performs administrative tasks to support the sales team and help them to gain and keep customers.

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Must arrange strategic schedules, provide necessary support materials to each member and devise plans that would help the team gain more sales.

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May arrange meetings and appointments with clients, develop sales strategies for profit growth and process orders while ensuring customer satisfaction.

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Performing data entry for metrics such as sales and returns.

01/18/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Support Specialist jobs

Most sales support specialists do not need an advanced degree, an associate’s or bachelor’s degree.

02/14/2022: Minneapolis, MN

All sales support specialist jobs require at least a high school diploma.

02/26/2022: Norwich, CT

Sales support specialists who must travel to provide support or products to clients will also need to have a valid driver’s license.

02/19/2022: Sarasota, FL

3+ years sales/sales support, lead management or telemarketing experience and customer service experience considered.

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1 year of experience as a Sales Support Specialist or similar role.

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Step 3: View the best colleges and universities for Sales Support Specialist.

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