Office Assistant / Front Desk – PART TIME

We are seeking a highly motivated- entry level Office Assistant / Front Desk clerk with excellent customer service skills and a winning attitude. This individual will be responsible for basic accounting skills and routine cashier / reception functions.

Responsibilities

• Receive calls into the dealership, determine the nature of the call and direct caller to their destination
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Stock in vehicles in a timely manner
• Receive cash, checks and credit card payments from customers and records the amount received
• Make change accurately and issue receipts to customers
• File and scan documents into our DMS
• Performs end-of-month procedures as required
• Maintain coffee bar and customer waiting area in clean and orderly condition
• Replenish coffee bar and order supplies as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Assist Managers with various clerical duties and other projects as assigned

Qualifications

• Good verbal and written communication skills
• Highly motivated, organized, reliable and detail-oriented
• Can-do attitude with ability to work independently within a team environment
• Available to work flexible hours on weeknights & weekends