Job Summary: Supports Parker Auto Credit department in a variety of tasks to help the day to day operations of the dealership. Maintain professional relationship with customers and uphold confidentiality regarding account information.

Responsibilities: Each Job Responsibility is listed in order of daily importance, notice some tasks are ongoing throughout.

· All necessary collection activity on all open loans.

· Maintain Collection Ratio of 90% or better.

· Recommendations to supervisor on problem accounts/repossession

· Update customer accounts as needed

· Process vehicle insurance claims through GAP and balance with manager for final accounting.

· Handle all paid in full account reporting weekly and closing at month end.

· Answer incoming phone calls and direct to appropriate person.

· Assist customers with basic questions regarding their loan.

· Payments: Process and post customer payments

· Balance Cash Drawer at end of night

· Miscellaneous duties as assigned

· Adhere to state and federal regulations regarding discussions on loans

Qualifications:

- Minimum of one-year collections experience, automotive experience a plus

- GED or High-School Diploma

- Strong phone skills are a must

- Superior communication, problem solving and follow-up skills

- Ability to multi-task, work in a fast-paced environment

- Relationship builder, easily and enjoys building rapport with people

- Competitive spirit, self-motivated individual and collaborative team player

- Auto Masters experience a plus

- Willing to submit to a background check & drug screening

What we offer:

- Competitive base salary, plus bonus’s

- 401(k)

- 401(k) matching

- Dental insurance

- Employee assistance program

- Employee discount

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- Paid time off

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Collection management: 1 year (Preferred)

Work Location: In person