ABOUT THE COURT
Superior Court of California, County of Los Angeles (Court) is the largest unified trial court in the United States. Its 580 judges and commissioners work in one of the 40 facilities within the Court's 12 judicial districts and are supported by more than 4,500 full-time Court employees. The Court has an annual budget of more than $855 million. Located in Southern California, Los Angeles County is geographically one of the nation's largest counties, covering 4,084 square miles and, with over 10,400,000 residents, is also one of its most populous counties.

ABOUT THE POSITION 

This recruitment will be used to fill current and future vacancies in multiple areas of the Court such as Learning & Development, Testing and Support, and TechED Judicial Training. Experience in all areas is not required or expected.

Learning & Development (L&D)

The CMS Training and Support Specialist in L & D works collaboratively with teams across the Court to develop and deliver curriculum and training on Case Management Systems (CMS) and other Operations applications, litigation concepts, court operations procedures, and other professional development topics to all court staff employees.

Testing and Support Unit (TSU)

The CMS Training and Support Specialist in TSU works in collaboration with a team to support end-users and provide knowledge and expertise of a specific litigation area or business process within the context of a CMS which includes Enterprise Justice (Odyssey), Clerk Edition, eCourt, eFiling systems, and other software tools used by operations. The CMS Training and Support Specialist provides a wide range of technical assistance, testing, troubleshooting, demonstrations, and small group/individual training to support the Case Management Systems and other Court operations applications. 

TechED Judicial Training (TechED)

The CMS Training and Support Specialist in TechED works collaboratively with judicial leadership, Court Technology Services (CTS), Operations, and other teams across the court to develop and execute training plans and curriculum, teach, and provide training support to judicial officers on all technologies used by judicial officers, including both judicial benchviews.

TELEWORK OPPORTUNITIESThis position may be eligible for frequent telework following an initial training period contingent upon the Court's operation unit.


SELECTION REQUIREMENTS:To qualify, you must meet one (1) of the following options at the time of application:

Option I: Three (3) years of experience at the level of Judicial Assistant* or Court Services Supervisor** -AND- United States citizenship.
  
Option II: Graduation from an accredited four-year college or university -AND- one (1) year of experience at the level of Judicial Assistant* or Court Services Supervisor** -AND- United States citizenship.
  
Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

DESIRABLE QUALIFICATIONS:The ideal candidate will be independent, reliable, adaptable, and possess the following desirable qualifications:

• Advanced working knowledge and experience with major court technologies, including Enterprise Justice and/or eCourt case management systems.
• In-depth knowledge of one or more litigation areas, including policies and procedures.

• Experience with designing, developing, and presenting training programs.
• Knowledge of adult learning principles and techniques to aid in the creation of effective computer and business process training for individuals and groups.
• Strong analytical and deductive reasoning skills to analyze data and identify data patterns and trends.
• Experience implementing Court technology to facilitate training and development opportunities, and/or providing Court technology support. 

EDUCATION VERIFICATION:To receive credit, a legible copy of your diploma or transcript (unofficial acceptable) detailing the degree conferred and the name of the educational institution must be attached to your online application following the guidelines below. Failure to submit the required documents at the time of application will result in your application being disqualified.Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. For a list of acceptable evaluation agencies, please visit www.naces.org or http://aice-eval.org/. Foreign studies submitted without acceptable evaluation will be rejected.

EXAMINATION INFORMATION:
STEP I: Qualifying evaluation of education, training, and experience based upon submitted application materials.
  
STEP II: Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities.

APPLICATION AND FILING INFORMATION:Applications may only be filed online. To learn how to apply online, please access the Online Employment Application Guide. Los Angeles Superior Court reserves the right to verify all submitted documentation prior to appointment. The Court will only consider completed applications submitted, along with the required documents, and will reject incomplete applications. A resume will not substitute for a fully completed employment application. To facilitate the full and proper consideration of your work experience, clearly specify what professional experience meets the required job qualifications. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience for each position.
 
Please provide a current and accurate email address for the Court to communicate with you about this job opportunity. Human Resources staff will notify all applicants of their application status via email. We recommend that you add info@governmentjobs.com to your SAFE SENDERS list to avoid the notification being filtered as spam mail.
 
Los Angeles Superior Court is an equal opportunity employer. Applicants with disabilities who require reasonable accommodations to participate in the recruitment process can contact the email address provided below. For additional employment information, please click here.
 
Questions regarding this posting may be e-mailed to mpenate@lacourt.org 

WHAT TO EXPECT NEXT:We will notify you of the outcome after each step of the recruitment process has been completed. Applicants who successfully pass each (and all) examination part(s) will be placed on an eligible list that will remain active for approximately one year. Other vacancies may be filled using this list.

 
 
Exam No.: R9725F
CMS Training & Support Specialist
 
Applications may be submitted online
OR via the HR computer kiosk at
Los Angeles Superior Court
Human Resources Administration
111 N. Hill Street, Room 203
Los Angeles, CA 90012