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Member Service Teller - Trinity

Red River Employees Federal Credit Union

Texarkana, AR | Full Time

$26k-31k (estimate)

1 Month Ago

Member Service Teller - Trinity

$26k-31k (estimate)

Full Time 1 Month Ago

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Red River Employees Federal Credit Union is Hiring a Member Service Teller - Trinity Near Texarkana, AR

Position Title:

Member Service Teller I

Reports To:

Teller Supervisor and/or Branch Manager

Basic Function:

Opens all new Credit Union memberships, acts as a liaison between the member and Credit Union to assist the member with their financial needs, all with very limited supervision.

Responsibilities:

Reviews membership applications for approval. Opens and discloses all types of new accounts, counsels’ members regarding the activity of their accounts, and cross-sells every service needed to meet the member's financial needs.

Provides notary service. Opens, closes, and provides daily entry to safe deposit boxes.

Responsible for the security of their own negotiables until signed over to the proper designated employee.

Teaches members to use audio response, ATM, MasterCard, Money-line.

Assists members with applications for loans, MasterCard, direct deposits, IRA withdrawals or changes, electronic tax filing, check reordering, automatic transfer, and wire transfers.

Produces and explains statement, verifies transactions made on accounts, and make necessary corrections.

Distributes mail within the department.

Locks and unlocks front doors for appropriate lobby hours.

Must be alerted to address corrections.

Responsible for the security of their own negotiables until signed over to the proper designated employee.

Performs all teller functions as required and other duties as assigned. Assists with new teller training.

Qualifications:

Two or more years’ experience with a financial institution or a credit union, working in a teller and customer service-related position.

High School diploma or equivalent. Some college preferred.

Personal computer, basic office equipment.

Personable, well-groomed, tactful, compassionate, likes public contact, able to make a judgment call with confidence, reliable, flexible, alert, and aware of surroundings. Must set an example of professionalism.

While the following list is not exhaustive and may be supplemented, identified physical requirements include being able to move quickly, climb occasionally on safe deposit box ladder, a lot of rushing, sitting, bending, and talking. Some lifting not to exceed 25 lbs.