Position Summary:

A Resident Services Assistant ensures the emotional well-being of each resident in order to function within the highest quality of life.

Position Responsibilities for a Resident Services Assistant:

* Possesses knowledge of policies and procedure for social service, admissions and PASSAR screens
* Identifies psychosocial needs and interests of the resident upon admission and on-going
* Completes sections of the MDS and develops care plans that are specific to each resident
* Acts as a Resident Rights advocate, including providing staff education on resident rights and abuse
* Implements and participates in discharge planning and documentation
* Provides services through referrals and communication with outside agencies
* Demonstrates ability to gather and utilize information within the electronic health record systems
* Participates in the QAPI process
* Assumes responsibility for maintaining his/her own professional competence

Knowledge, Skills and Abilities: Associates degree or equivalent preferred and one (1) year of experience in a health care setting working directly with individuals.

Benefits for a Resident Assistant:
* Promotion opportunities
* Flexibility 
* Education/Learning 
* Competitive benefit package

What we look for in a Resident Services Assistant:

Experience – If you’ve had a job or experience in a position with similar goals and responsibilities, we’d love to connect with you.
Skills – We’re looking for individuals that are compassionate, team players, social, trustworthy and service-minded.
Characteristics – We’re looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents.

The Company

Our Core Values, better known as We Care is that each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family!