We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.

We started our journey by providing smart and simple payment processing tools and products but haven’t stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.

Our mission is to give companies the tools they need to change the future of their business.

Job Summary

The Business Analyst will ensure ISO (Independent Sales Organization) standards are met/ exceeded. will be responsible for leading and improving all aspects of the quality organization; this includes PayArc’s systems, processes, customer specifications, and more. The ideal candidate has a desire to make an impact professionally and is self-motivated/goal oriented.

Responsibilities & Duties

• Lead internal and external audits.
• Ensure company compliance with applicable regulations.
• Work with required documentation and give necessary attention to details.
• Review Department processes and make improvements wherever necessary.
• Facilitate problem solving from various departments.
• Assist in defining the Company’s testing methodologies and quality control standards.
• Identify and measure key metrics to improve overall quality and contribute to written policies/procedures for quality assurance.
• Ensure that defects and requirement variances are being appropriately communicated to the appropriate department.
• Work with business resources to understand purpose and concept for software features
• Manage and review residual calculations for Payarc Partners
• Perform other duties as assigned/ provide operational assistance as needed

Skills/Competencies

• Must have strong analytical skills.
• Strong mathematical skills.
• Detail oriented and excellent organizational, planning and prioritization skills.
• Experience with various computer skills: Microsoft Access, Word, Excel, Outlook, and Internet savvy
• Ability to become and remain proficient in all programs necessary to perform the everyday duties.
• Strong technical aptitude or willingness to learn
• Strong interpersonal skills for interacting effectively with key internal and external contacts
• Highly proficient verbal and written communication skills
• Judgment and resourcefulness to solve problems independently

Qualifications / Experience Required

• Knowledge of the acquiring business with respect to industry trends, business risk factors, and other operational procedures associated with booking merchants preferred

Education Requirements

• Bachelor’s degree preferred.