Description :

We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.

Our mission is to give companies the tools they need to change the future of their business.

Requirements :

Payarc is looking for a Client On-Boarding Specialist. This role is involved in the client boarding, terminal deployment, payment gateway, and customer service of Payarc's merchant customers.

This position directly supports the Client On-Boarding Manager and the executive team. This position will perform customer service activities for merchant clients including merchant boarding, terminal building, client communication, troubleshooting technical issues, along with assisting other customer service functions and general support activities.

Responsibilities

Board / enter approved merchants in software including pricing profiles and reserves

Build payment terminals

Build gateway profiles

Troubleshoot technical issues

Provide customer service to existing clients over the phone and email

Required Qualifications

Extremely detail oriented

Ability to multi-task

Highly proficient verbal and written communication skills

Advanced computer skills and proficient in Microsoft Office

Strong technical aptitude or willingness to learn

Strong interpersonal skills for interacting effectively with key internal and external contacts

Judgment and resourcefulness to solve problems independently

Preferred Qualifications

Bachelor's degree preferred

Equal Opportunity Employer

PM22

PIa01ccc56c7ba-26289-34151981

Last updated : 2024-05-04