POSITION: Billing Manager

We are a growing, technology based National Claim Solutions Company located in the United States. For over 20 years, our mission has been to provide our customers the highest level of service, while building an incredible culture and experience for our employees.

As a Billing Manager, you will be part of a high performing, exciting and caring team.

This is an excellent opportunity to be part of an incredible team in a dynamic and evolving company. If you are looking for a challenge and want to be part of our exciting growth journey this is the opportunity for you.

This is an excellent opportunity to be part of an incredible team in a dynamic and evolving company. If you are looking for a challenge and want to be part of our exciting growth journey this is the opportunity for you.

What You’ll Do:

Invoicing and Billing:

· Generate and issue invoices to customers or clients based on sales transactions, contracts, or service agreements.

· Verify billing data for accuracy, including product or service details, pricing, discounts, and taxes.

· Ensure invoices are delivered to customers through appropriate channels (e.g., email, postal mail, electronic billing platforms).

Accounts Payable Management and Processing:

· Generate and issue payments to vendors or contractors based on transactions, contracts, invoices or service agreements.

· Verify vendor invoice data for accuracy, including product or service details, pricing, discounts, and taxes.

Information Management:

· Maintain billing records and documentation, including customer profiles, contracts, and payment terms.

· Update and maintain customer information in the billing system, such as contact details and payment preferences.

· Maintain vendor records and documentation, including vendor profiles, contracts, and payment terms.

Payment Processing and Reconciliation:

· Receive and process incoming payments, including checks, electronic funds transfers, and credit card payments.

· Reconcile payments with outstanding customer and vendor invoices and resolve any discrepancies or issues.

· Follow up on overdue payments and handle collections if necessary.

· Reconciliation and tracking of other miscellaneous charges to the customer or vendor (cancellations, admin charges, fuel charges etc).

Customer & Vendor Support:

· Respond to customer and vendor inquiries related to billing, payments, and invoices.

· Address billing or payment disputes or discrepancies promptly and professionally, collaborating with other departments as needed.

Accounts Payable and Receivable:

· Overall management of accounts payable and accounts receivable to ensure accurate and timely processing of payments and receipts, while maintain an optimal DSO, DPO and Cash Conversion Cycle.

· Review and authorize payments to vendors and suppliers.

General Ledger Management & Reconciliations:

· Maintain and reconcile the general ledger, ensuring accuracy and completeness of financial data.

· Recording journal entries and adjustments to reflect accurate financial transactions.

· Maintain accurate monthly reconciliations of general ledger accounts revenue, cash, accounts receivable, accounts payment and other accounts.

Analysis and Reporting:

· Prepare and maintain billing and vendor reports, including revenue summaries, aging reports, and billing cycle performance metrics.

· Analyze billing data to identify trends, potential issues, and opportunities for process improvements, including trends and forecast on misc. charges, refunds, cash flows.

· Perform analysis to assess the payments to vendors – mileage charges, margins, other costs to minimize costs to the company.

· Present operational and financial reports and analysis to senior management to aid in decision-making.

Compliance and Regulations:

· Ensure financial practices comply with industry regulations, accounting standards, and company policies.

· Keep abreast of changes in financial-related regulations, standards, practices and adjust processes accordingly.

Coordination with Internal Teams:

· Collaborate with sales, customer service, and other departments to ensure accurate billing and resolve customer inquiries.

Financial Systems and Software:

· Oversee the implementation and maintenance of accounting software and financial systems to optimize processes and reporting.

Cash Management:

· Manage cash flow and ensure the organization has the visibility into cashflows

· Monitor and forecast cash requirements and implement strategies for effective cash management.

Technology and Systems:

· Understand, evaluate, maintain and implement software and systems to optimize billing, vendor and accounting processes.

· Collaborate with IT teams to address technical issues and explore automation opportunities.

Process Improvement:

· Identify areas for process optimization and propose solutions to enhance efficiency and accuracy for all financial systems.

Training and Documentation:

· Assist in training new employees on procedures and systems.

· Maintain up-to-date documentation of financial systems, processes and policies.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Schedule:

• Evening shift

Application Question(s):

• Are you able to work US day shift?

Education:

• Bachelor's (Preferred)

Experience:

• Billing Manager: 2 years (Required)

Language:

• English (Required)

Work Location: Hybrid remote in Phoenix, AZ 85016