Marketplace Manager

Jeffers is seeking a strategic and dynamic leader to oversee the direction and growth of our 3rd Party fulfillment Marketplace Operations via Rithum (fka Channel Advisor). You will manage the day-to-day business for Amazon, Walmart, eBay, Target fulfillment channels as well as drive the strategic vision to grow these channels or additional channels for profitable growth. This is a highly visible role reporting directly to the CEO. You will have regular interaction with peers, board members, and strategic vendor partnerships.

Operations

Execute opportunities to drive sales/profitability to grow current Marketplace operations

Develop and execute new channel opportunities including Private Label and bundles

Manage marketplace team of 2 for Customer Service and Order Processing; grow the department strategically for areas of opportunity such as Listings Specialists or Error Resolution Specialists

Direct oversight of pricing rules and listings for optimizing profitability

Ensure that daily site maintenance is conducted; correcting product descriptions, product images, new item posting, discontinued and inactive item removal and functionality meets and exceeds company expectations.

Manage relationships with strategic third party partnerships

Own the Channel Health KPIs and champion excellence across all metrics

Regular reporting and communication of sales, profitability, and channel metrics

Merchandising

Work closely with other departments

• communicate any product or inventory short falls, as well as any increased product trend capacities.
• Provide on-going strategic product insights and recommendations of new potential product listings in the pet category.

Conduct market research in order to identify commercial opportunities and new marketplace partners

Drill down into marketing channels and site performance metrics to explain variances to business

QUALIFICATIONS:

3-5 years e-commerce/marketplace management

TEAM player and eager to partner collaboratively across the organization

You have experience in managing a P&L within a business to deliver profit and growth

Rithum/Channel Advisor platform experience is a must.

You have deep knowledge of Amazon, Ebay and Walmart, a good understanding of other marketplaces would be an asset

Amazon Brand Registry Experience a Plus.

Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant initiative

Strong project management skills

Strong analytical skills to guide business strategy decisions

Job Type: Full-time

Pay: $42,000.00 - $47,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Dothan, AL 36301 (Required)

Ability to Relocate:

• Dothan, AL 36301: Relocate before starting work (Required)

Work Location: In person