Are you eager to reignite your career after taking a break? We welcome talented individuals like you to participate in our Returnship Programme and embark on a fulfilling journey as a Payroll Analyst with myPay Solutions.

At IRIS, we value diversity and are committed to creating an inclusive environment where everyone's skills and experiences are celebrated. Our Talent Programmes are designed to provide opportunities for individuals from all walks of life, including those returning from a career break. We understand that many talented individuals, both women and men, have taken breaks from their careers for various reasons and are now eager to rejoin the workforce.

Our Returnship Programme offers flexible working options, comprehensive training, and dedicated support to ease your transition back into work. You'll return to a welcoming, supportive, and nurturing environment where your skills and experiences are valued.

The Role: Payroll Analyst

As a Payroll Analyst, you'll play a pivotal role in ensuring a smooth onboarding experience for our valued clients. Your day-to-day tasks will involve working closely with clients over the phone, guiding them through payroll processes, and addressing their queries with care and expertise. If you thrive on client interaction, pay meticulous attention to detail, and strive for service excellence, this role is tailor-made for you.

What will you be doing?

As a Payroll Analyst in our team, your responsibilities will include:

• Facilitating the onboarding process for new client payrolls, overseeing setup and day-to-day payroll operations.
• Managing and integrating diverse data sets to guarantee accurate and timely payroll processing.
• Applying your expertise to enforce policies and troubleshoot any issues that may arise.
• Maintaining a positive and supportive demeanor in all interactions with clients and colleagues.
• Addressing client inquiries regarding payroll procedures, integration of new clients, and collaboration with accountants.

What are we looking for?

This role is ideal for candidates with the following skills and experiences:

• Proficiency in Microsoft applications such as Windows, email/Outlook, Excel, Word, etc.

In addition to the core skills/experience above, the following competencies are essential for success in this position:

• Excellent verbal and written communication skills.
• Ability to deliver a high level of client service.
• Strong problem-solving skills and the ability to independently analyze and resolve complex issues.
• Self-directed, organized, and able to meet deadlines.

Please note: We may close this opportunity early in response to a high volume of applications. Don't miss out – apply now to restart your career as a Payroll Analyst with myPay Solutions!