Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and complaints promptly and professionally
- Process guest check-ins and check-outs accurately
- Operate phone systems to handle incoming calls and transfer them to the appropriate department or guest room
- Assist with reservations and cancellations
- Maintain accurate records of guest accounts and transactions
- Handle cash and credit card transactions accurately and securely
- Collaborate with other hotel staff to ensure a smooth guest experience

Skills:
- Excellent guest relations skills with a focus on providing exceptional customer service
- Knowledge of hospitality management principles and practices
- Familiarity with phone systems and hotel management software
- Strong problem-solving abilities to address guest concerns effectively
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent communication skills, both verbal and written
- Proficiency in multiple languages is a plus
- Experience with night audit procedures is preferred

We offer competitive pay, opportunities for career growth, and a positive work environment. If you have a passion for hospitality and enjoy interacting with guests from diverse backgrounds, we would love to hear from you.

Please note that this position may require working evenings, weekends, and holidays as needed.

To apply, please submit your resume highlighting your relevant experience in the hospitality industry. Only qualified candidates will be contacted for an interview.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift

Work setting:

• In-person

Ability to Relocate:

• Spokane, WA 99201: Relocate before starting work (Required)

Work Location: In person