Are you ready to elevate your property management career to new heights? We're on the lookout for an enthusiastic and motivated individual to take the reins of our diverse apartment portfolio in the Petersburg, Virginia market. This is your chance to shine, showcasing your leadership finesse, exceptional customer service skills, and outstanding organizational abilities while fostering a thriving sense of community.

Your Day-to-Day Adventure:

As a Community Manager, you'll be the mastermind behind all things apartment community-related. Your daily tasks will encompass:

1. Resident Relations: Crafting exceptional resident experiences, addressing inquiries, resolving issues, and cultivating a fantastic community ambiance.

2. Applicant Management: Navigating rental applications, shepherding the underwriting process, and ensuring a seamless move-in experience for new residents.

3. Rent Collection: Orchestrating rent collection, keeping a close eye on any delinquencies, and taking appropriate measures to ensure timely payments.

4. Maintenance Requests: Coordinating and prioritizing maintenance and repair requests, collaborating closely with maintenance teams and contractors to uphold the property's condition.

5. Budgeting and Accounting: Playing a pivotal role in crafting and managing property budgets, tracking expenses, and maintaining meticulous financial records.

6. Vendor and Contractor Management: Seeking out and nurturing relationships with top-notch vendors and contractors, hammering out contracts, and ensuring top-tier service delivery.

7. Team Leadership: Guiding and motivating a dedicated team, offering mentorship, training, and unwavering support to guarantee peak performance and professionalism.

Your Qualifications for Success:

To thrive in this role, you'll need to bring the following to the table:

- Experience: 3-5 years of demonstrated experience in managing LIHTC apartment communities.

- Experience managing HAP properties is highly desired.

- Customer Service Prowess: Stellar interpersonal and communication skills that enable you to foster positive relationships with residents, applicants, and team members.

- Organizational Wizardry: Proven multitasking abilities, an innate sense of organization, and an impeccable attention to detail, even in the face of a whirlwind of activities and frequent interruptions.

- Leadership Magic: Experience in leading a team, inspiring others, and nurturing a culture of excellence, accountability, and ownership.

- Positive Vibes: The ability to maintain a sunny and professional disposition, even when navigating challenging situations, ensuring resident satisfaction and team morale.

Perks Galore:

We treasure our team members and offer an extensive benefits package, including:

- Competitive compensation based on your experience ($55,000 - $60,000/year to start)

- Comprehensive medical, dental, and vision insurance

- Short and long-term disability coverage

- Life insurance

- Accident insurance

- A retirement savings plan with a company contribution when you participate

- Generous paid time off and holidays

Join a team that's passionate about excellence and personal responsibility. This is a remarkable opportunity to impact the lives of our residents while propelling your career in property management to new heights.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Experience:

• Customer service: 3 years (Required)
• LIHTC: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Petersburg, VA (Preferred)

Work Location: In person