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BYD is seeking a hardworking Field Technician for the Customer Service Department. The field technician will be responsible for working at Customer facilities diagnosing and repairing buses under warranty and performing Customer support and campaigns required by BYD or the Customer vehicles.
JOB DESCRIPTION
Under general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, BYD Locations and may be asked to perform other maintenance duties as assigned.
Perform diagnosis and repairs of warranty related issues. Provide Customer interface and reports on field maintenance activities.
Responds to Customer requests, comments or complaints as needed. Assist Customer with maintenance related issues.
Order parts as needed, coordinates repairs and provides daily Service reports/Parts requisitions as needed.
Coordinates new vehicle delivery acceptance with Customers in US and Canada
Provide daily status reporting to Customer Service Manager/Supervisor.
Follows up with Parts clerks for parts availability and ETA.
Requirements:
Knowledge of transit bus maintenance operations and field service support.
Ideal candidates will have a minimum of two years’ experience.
ASE Transit Bus Certifications
Transit bus Technician experience, preferably working in a field service environment.
Experienced in bus maintenance and repair. Experience with computer based diagnostics in bus maintenance operations. Experience with bus Electric drive systems preferred.
Ability to travel and work in the Customer’s environment. Weekends, nights and long hours will occur.
License: Must possess a valid driver’s license in home state and no more than one infraction during previous three years. Class B with Passenger Endorsement preferred. If non at this time, the ability to obtain.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.
SUPERVISORY RESPONSIBILITY
None
TRAVEL
Travel is expected for this position.
REQUIRED EDUCATION AND EXPERIENCE
High school diploma, or general education degree (GED).
Job Type: Full-time
Full Time
$66k-86k (estimate)
03/26/2023
06/21/2024
The job skills required for FIELD SERVICE TECHNICIAN include Field Service, Customer Service, Customer Support, Repairing, etc. Having related job skills and expertise will give you an advantage when applying to be a FIELD SERVICE TECHNICIAN. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FIELD SERVICE TECHNICIAN. Select any job title you are interested in and start to search job requirements.
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