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GymShark is Hiring a CRM Specialist Near New York, NY
OverviewAre you our next CRM Specialist? As we prepare to move to our new office space in New York, we are seeking a CRM Specialist to plan and execute relevant, and personalized customer communications across CRM channels; aligning to the team’s objectives both, globally and regionally.
This is an exciting opportunity for a CRM professional who has experience within a high growth environment, who is passionate about understanding the customer through a lifecycle, churn and behavioral lens. The successful applicant will have experience in developing and executing online and offline global CRM communications, that drive measurable results and customer engagement, driven by data and insights.
Key Responsibilities
THE PERKSAt Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.
🙌 Competitive ‘Win Together, Lose Together’ Bonus
🩺 Choice of Private Medical Insurance or Healthcare
🏖 20 days PTO
👥 A collaborative, creative and inspiring working environment
💰 Employer pension contributions up to 6%
🦈 50% Gymshark Discount
🎁 Gymshark Gift Card for each year of service
🥇 Financial, Physical and Mental Wellbeing Support
📚 Great Training and Learning Resources
🖥 Choice of hardware and access to the best software
🤒 Paid time off when you’re physically and mentally unwell
🧸 Very Generous Family Leave package – we support you extending your family
🏋️♂️ Gym Perk
OUR VALUES ARE INVALUABLESharing the same values and beliefs make us who we are – visionaries. You will be the type of person that always looks to be accessible, inclusive, and humble (Be Human). You are conscious of the world we live in, caring for those around us and are proactive to create positive change (Give a S**t). You are honest, trustworthy, and genuine (Do the Right Thing). You are ambitious, agile and have a disruptive approach (Find the Gymshark Way). You understand that to go further, we go together (Put Family First)
This is an exciting opportunity for a CRM professional who has experience within a high growth environment, who is passionate about understanding the customer through a lifecycle, churn and behavioral lens. The successful applicant will have experience in developing and executing online and offline global CRM communications, that drive measurable results and customer engagement, driven by data and insights.
Key Responsibilities
- Executing overall CRM strategy, regionally and globally.
- Planning, delivering, and measuring CRM activity, ensuring campaigns meet ROI targets and objectives (Campaign calendar development).
- Planning and executing test & learn initiatives.
- Monitoring performance and making recommendations based on performance.
- Ensuring collaboration across Marketing campaign stakeholders to ensure campaigns are being executed with clear objectives, visibility into other Marketing tactics and debrief post-campaign.
- Experience of CRM or worked in a customer marketing related role.
- Passionate about customers and providing a best-in-class customer experience.
- Naturally curious and KPI driven.
- High attention to detail.
- Strong communication skills (written and verbal).
- Ability to manage multiple campaigns/projects.
- Be flexible towards out of hours and some unsociable working hours, if required.
- Experience within email, CRM or lifecycle marketing.
- Experience running omni-channel campaigns through CEP (Braze preferred).
- E-commerce or B2C marketing.
- Hands on experience with analytics platforms and database tools.
- HTML experience.
- Competent with MS Office suite.
- Comfortable with change and promotes agility in self and ways of working.
THE PERKSAt Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.
🙌 Competitive ‘Win Together, Lose Together’ Bonus
🩺 Choice of Private Medical Insurance or Healthcare
🏖 20 days PTO
👥 A collaborative, creative and inspiring working environment
💰 Employer pension contributions up to 6%
🦈 50% Gymshark Discount
🎁 Gymshark Gift Card for each year of service
🥇 Financial, Physical and Mental Wellbeing Support
📚 Great Training and Learning Resources
🖥 Choice of hardware and access to the best software
🤒 Paid time off when you’re physically and mentally unwell
🧸 Very Generous Family Leave package – we support you extending your family
🏋️♂️ Gym Perk
- All benefits are non-contractual, and Gymshark may amend, terminate, or enhance the benefits provided you and our other employees from time to time as it deems appropriate.
OUR VALUES ARE INVALUABLESharing the same values and beliefs make us who we are – visionaries. You will be the type of person that always looks to be accessible, inclusive, and humble (Be Human). You are conscious of the world we live in, caring for those around us and are proactive to create positive change (Give a S**t). You are honest, trustworthy, and genuine (Do the Right Thing). You are ambitious, agile and have a disruptive approach (Find the Gymshark Way). You understand that to go further, we go together (Put Family First)
Job Summary
JOB TYPE
Full Time
SALARY
$148k-192k (estimate)
POST DATE
05/30/2024
EXPIRATION DATE
06/27/2024
WEBSITE
gymshark.com
HEADQUARTERS
New York City, NY
SIZE
25 - 50
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