MSIG North America continues to grow! MSIG North America is one of the world’s top ten property/casualty insurance carriers with over 40,000 employees worldwide. Position Summary The Account Representative is responsible to provide English and/or Japanese interpretation on policy requests and inquiries from agents and Japanese insured and offer coverage consultation, risk management and assist in the resolution of service issues. Essential Duties and Responsibilities include the following. Other duties may be assigned. Develops a working knowledge of personal lines auto, homeowners, fire, and excess liability and boat coverages for all states and multiple carriers. Develops a working knowledge of all entry and rating procedures and requirements for above coverages. Available to answer routed incoming phone calls, faxes and email inquiries from customers/agents for quotations, policy binds, policy changes, and cancellations. Interprets policy information. Receives claims for insureds who need Japanese interpretation. Forwards information to claims handling offices. lFollow-up when necessary. Education and Experience Required: High school diploma or GED is required. Bachelor’s degree is preferred 3 years of insurance experience is required. Must have Property & Casualty Agent License. Knowledge of Applied Agency Management System is preferred. Good verbal and written communication skills in English is required. It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group! It is the policy of MSIG-NA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG-NA will provide reasonable accommodations for qualified individuals with disabilities. Each employee plays an important role which contributes directly to the success and continued growth of MSIG. MSIG Holdings (U.S.A.), Inc. (MSIG) is a wholly owned subsidiary of the MS & AD Insurance Group Holdings, Inc. – one of the top ten property-casualty insurance groups world-wide. Our Group has capital in excess of $25 Billion, operations in more than 40 countries and nearly 40,000 personnel located globally. MSIG in the U.S. is comprised of three insurance companies with licenses in all fifty states as well as Puerto Rico and the District of Columbia. These companies and five other subsidiaries, deliver state of the art risk financing programs, insurance products, risk engineering and claims management services that enable our clients to effectively and efficiently manage their risks. Our insurance companies share the A.M Best’s A XV Rating and Standard & Poor’s A Rating of our Japan-based parent. Our clientele runs the gamut from small and mid-sized, sole-proprietorships, partnerships and corporations, up to some of the largest and most sophisticated multinational corporations operating in the U.S. and globally. The vast majority of clients seek our support related to Commercial Lines insurance products including Commercial Property and Liability Insurance products. However, through our subsidiary – Seven Hills Insurance Agency, LLC. – we are able to provide Personal Lines Insurance products including homeowners, renters, automobile, etc. Specialties: All Risk Property, Commercial Liability, Automobile, Workers Compensation, Management Liability, Marine, Excess & Umbrella, Claims Management, Risk Engineering services, etc. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find the perfect fit.