Deadline of Application: 6/5/2024
The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.
KEY DUTIES AND RESPONSIBILITIES:

• Leads all recreational and medical cannabis sales operations
• Leads daily store opening and closing procedures
• Assists Store Manager with leading goals and objectives throughout daily operations
• Provides escalated guidance to customers as needed including resolving customer complaints
• Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance
• Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations
• Performs daily cash verifications and recordings
• Leads intake of deliveries, transfers, and inventory management
• Greets and checks in customers and patients
• Engages with patients and customers to understand their wellness needs and recommends products
• Educates customers and patients on benefits of cannabis products
• Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
• Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products
• Enters or modifies customer/patient information in POS System
• Assists with managing team schedules to ensure proper coverage
• Assists with ordering supplies
• Assists with store audits
• Secures and organizes all patient files
• Other duties as assigned

REQUIRED QUALIFICATIONS:

• 2 years of customer service and/or sales experience
• 1 year of cannabis industry experience
• High school diploma, GED, or equivalent education
• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
• Strong verbal communication skills
• Strong customer service skills
• Strong critical thinking and problem-solving skills
• Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
• Knowledge of METRC
• Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations

PREFERRED QUALIFICATIONS:

• Experience with Cova POS system
• Supervisory or lead experience in a retail environment

PHYSICAL REQUIREMENTS:

• Sitting and/or standing for extended periods of time
• Ability to lift up to 50 lbs. and push/pull up to 100 lbs
• Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items

COMPENSATION DETAILS:

• Pay range: $19.60 to $20.60; actual pay will be determined based on qualifications
• Cash tip eligible.
• Bonus eligible based on store performance.
• Accrue paid time off (PTO) immediately; starting at 2 weeks per year.
• Health, dental, vision, life, disability, accident, and critical illness insurance plans are available.
• Retirement plans are available after 6 months of employment.

Native Roots Cannabis Co. is aware that fake job postings, job interviews, and job offers are being promoted, mainly on social media. Native Roots will only make a job offer to a candidate once the candidate has submitted a job application and participated in a face-to-face interview. Native Roots will never request payment or require candidates to submit a check or other form of financial information during the recruitment/onboarding process. All email correspondence from Native Roots will end in "@nativerootsdispensary.com". If you have any questions, please visit the Native Roots careers website at https://nativeroots.applytojob.com/ or contact HR@nativerootsdispensary.com.