A Virtual Teller provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions to service member’s operational and financial needs via camera in accordance with credit union policies and procedures. Resolves member questions and problems regarding account statements, payments, automatic transfers, interest rates, renewin...
SUMMARY. Processes a variety of customer transactions via video interaction. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES. Receive and process a variety of transactions through ITMs including, but not limited to, checking and savings deposits and withdrawals, transfers and accoun...
Description. SUMMARY. Processes a variety of customer transactions via video interaction. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES. Receive and process a variety of transactions through ITMs including, but not limited to, checking and savings deposits and withdrawals, transfe...
SUMMARY. Processes a variety of customer transactions via video interaction. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES. Receive and process a variety of transactions through ITMs including, but not limited to, checking and savings deposits and withdrawals, transfers and accoun...