Manages the operations of the ticket office. Ensures the correct and efficient sale of tickets including online, phone sales, and walk-up traffic. Answers questions and resolves customer issues as needed. May require a bachelor's degree. Typically reports to a director. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related are ...a as an individual contributor. Thorough knowledge of functional area and department processes.More Show Less
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Summary. This Ticket Office Manager oversees the overall daily operation of the Ticket Office and event ticketing activities for the venue. ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following. Manage the overall operation of the Ticket Office by providing for the sale and accounting of all tickets and serving as the principal venue contact with Ticketmaster. Assure compliance with all service standards, contract provisions and obligations...
SUMMARY. This Ticket Office Manager oversees the overall daily operation of the Ticket Office and event ticketing activities for the venue. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. 1. Manage the overall operation of the Ticket Office by providing for the sale and accounting of all tickets and serving as the principal venue contact with Ticketmaster. Assure compliance with all service standards, contract provisions and obligat...
