Dice is the leading career destination for tech experts at every stage of their careers. Our client, Compri Consulting, is seeking the following. Apply via Dice today. We are looking for a. Service Desk Lead. for our client in Thornton, CO. This is a long-term contract opportunity. This is a 100% onsite role. The ideal candidate will have general experience and knowledge of troubleshooting processes for wide areas of IT (hardware, software, netwo...
Summary. IntePros is seeking a Service Desk Team Lead for a fully onsite, bond-funded contractor role. This position provides leadership, advanced troubleshooting support, and process improvement across the service desk function. The role is temporary with an initial term through August 2026 and the potential for extension based on performance and workload. As a contractor position, the engagement may be concluded at any time at the district’s di...
Description. . About Us. . At. Columbia Bank. we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our. associates. . . We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who emb...
We are looking for a. Service Desk Lead. for our client in Thornton, CO. This is a long-term contract opportunity. This is a 100% onsite role. The ideal candidate will have general experience and knowledge of troubleshooting processes for wide areas of IT (hardware, software, network, account, mobile, etc.). Previous experience managing or leading a team is preferred or at least 3 years of previous Service Desk experience at the Analyst or Tier 2...
Service Desk Team Lead. Location. Thorton CO (Onsite Only). Type. 6 Month Contract. I client of Insight Global is seeking to fill one Service Desk Team Lead position. This role is a temporary contractor position with work performed exclusively onsite. Role Descriptions. 1. LEADERSHIP & COACHING. Provide technical coaching, mentoring, and performance guidance to Service Desk Analysts. This includes reviewing their customer interactions, providing ...
IDR is seeking a Service Desk Lead to join one of our top clients for an opportunity in Thornton, Colorado. This role is ideal for individuals with a background in IT support and team leadership within a dynamic, onsite environment. The company operates in the technology or IT services industry, dedicated to providing exceptional technical support and solutions. Position Overview for the Service Desk Lead. Mentoring and guiding Service Desk Analy...
Job Description. Receives and handles requests for service, following agreed procedures. Promptly attends calls and escalates to appropriate team members if required. Understand and interpret user problems and identify solutions and possible side effects, providing an alternate solution if not possible from the system. Escalates complex or unresolved incidents with the team or outside the team. Maintains records, informs users about the process, ...
Service Desk Lead. Location. Brunswick, GA. The contractor should have experience in implementing ITIL-based methods of using industry-recognized Service Desk ticket management software, such as Ivanti HEAT. Experience Requirements. 5 Years of detailed experience in Help Desk / Service Desk, coupled with five years of experience in IT, including operational, support, and management services. Experience in implementing ITIL-based methods of using ...
Overview. The Service Desk Lead manages and mentors service desk staff, ensuring they are well-trained and equipped to handle inquiries and technical issues effectively to provide the full range of Information Technology (IT) Delivery and Operations Support Services (DOSS) required to support FLETC's mission. Responsibilities. Oversee the daily operation of the service desk to include monitoring performance metrics and service level agreements (S...
About Saliense. Saliense is a leading technology solutions provider specializing in Cybersecurity, Engineering, and Modernization. We deliver scalable, tangible solutions that empower federal, state, and local government agencies to address complex challenges and stay ahead in a rapidly evolving digital landscape. With a commitment to excellence, ethical practices, and a culture of growth and innovation, Saliense has been recognized on the Inc. 5...
JOB TITLE. Service Desk Lead. GOVERNMENT AGENCY. Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC). POSITION INFORMATION. Full-Time Position. LOCATION. FLETC Headquarters – Glynco, GA. or other FLETC Training Delivery Points (TDPs) in Artesia, NM. Charleston, SC. or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the a...
About Us. Tsymmetry is an IT professional services company dedicated to delivering flexible, scalable solutions to our customers around the globe when and where their mission dictates. We partner with our customers to drive innovation, agility, and improved outcomes with our experienced global team. From cybersecurity to operational intelligence, cloud services, software development, and beyond, we are here to help. . We are seeking a full-time S...
