Summary. JOB SUMMARY. The Director of Customer Relations is responsible for identifying and assisting with any issues that may arise. Monitor and assist customer care, central office, and stores with escalated customers. Problem shoots how to solve difficult problems. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Oversee daily operations of Customer Care. Work with Director of Customer Care of staffin...
Company Description. Bedding wholesaler and retailer looking to grow online and retail business. Role Description. This is a full-time on-site role for a Director of Customer Relations, located in Newnan, GA. The Director of Customer Relations will be responsible for overseeing customer service operations, ensuring customer satisfaction, and managing customer accounts. Daily tasks will include managing customer service teams, developing strategie...
