WHAT WE ARE LOOKING FOR. Credit Counselors are tasked with ensuring resident accounts are current and accurate. They devise and implement strategies that assist in achieving delinquency and collections goals and maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fast-paced environment. WHAT WE EXPECT FROM YOU. . Oversee the financial credit counseling program to ensure effectiveness and efficiency of all inv...
The. Credit Counselor. plays a key role in managing delinquent accounts and supporting the Member Solutions department. Reporting to the Member Solutions AVP, this role is responsible for managing the collection of payments from delinquent accounts, providing credit counseling, and ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) regulations. This role requires a commitment to...
The. Credit Counselor. plays a key role in managing delinquent accounts and supporting the Member Solutions department. Reporting to the Member Solutions AVP, this role is responsible for managing the collection of payments from delinquent accounts, providing credit counseling, and ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) regulations. This role requires a commitment to...
