The. Credit Counselor. plays a key role in managing delinquent accounts and supporting the Member Solutions department. Reporting to the Member Solutions AVP, this role is responsible for managing the collection of payments from delinquent accounts, providing credit counseling, and ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) regulations. This role requires a commitment to...
The. Credit Counselor. plays a key role in managing delinquent accounts and supporting the Member Solutions department. Reporting to the Member Solutions AVP, this role is responsible for managing the collection of payments from delinquent accounts, providing credit counseling, and ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) regulations. This role requires a commitment to...
Salary Min. Salary Max. Overview. The. Financial Service Representative, Online Functions. is primarily responsible for member correspondence received through Online Banking, including, but not limited to, card and account inquiries, card disputes, travel notices, Overdraft Privilege opt-in requests, and stop payments. Additionally, this role serves as a back-up for all things (ODP) Overdraft Privilege. The associate ensures that all tasks are pe...
Salary Min. Salary Max. Overview. The. Member Solutions Support Specialist. plays a vital role in supporting the operations of the Member Solutions Department. This position is responsible for handling administrative tasks, managing departmental logistics, and providing general office support to ensure the team operates efficiently. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask in...
The. Contact Center Personal Banker. provides a proactive, consultative approach to online banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions. This role is responsible for assisting with operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests. Additional duties required in this role are the ability to work in a tea...
Salary Min. Salary Max. Overview. The. AVP of Accounting. oversees certain aspects of payroll administration and, under the general direction and framework of overall goals and objectives, is responsible for the leadership, supervision, accuracy, and completeness of all accounting functions within the department. This role ensures accuracy in general ledger management, investment portfolio oversight, and financial statement preparation while opti...
Salary Min. Salary Max. Overview. The Digital Services Supervisor is responsible for delivering accurate, professional, and solution-focused service to members via Interactive Teller Machine and other digital channels. Key duties include overseeing the day-to day operations of the ITM Operator and Digital Services Support Specialist as well as processing member transactions, providing information about credit union products and services, and cond...
Salary Min. Salary Max. Overview. The Digital Services Supervisor is responsible for delivering accurate, professional, and solution-focused service to members via Interactive Teller Machine and other digital channels. Key duties include overseeing the day-to day operations of the ITM Operator and Digital Services Support Specialist as well as processing member transactions, providing information about credit union products and services, and cond...
Salary Min. Salary Max. Overview. The Digital Services Supervisor is responsible for delivering accurate, professional, and solution-focused service to members via Interactive Teller Machine and other digital channels. Key duties include overseeing the day-to day operations of the ITM Operator and Digital Services Support Specialist as well as processing member transactions, providing information about credit union products and services, and cond...
Salary Min. Salary Max. Overview. The Digital Services Supervisor is responsible for delivering accurate, professional, and solution-focused service to members via Interactive Teller Machine and other digital channels. Key duties include overseeing the day-to day operations of the ITM Operator and Digital Services Support Specialist as well as processing member transactions, providing information about credit union products and services, and cond...
Salary Min. Salary Max. Overview. The Digital Services Supervisor is responsible for delivering accurate, professional, and solution-focused service to members via Interactive Teller Machine and other digital channels. Key duties include overseeing the day-to day operations of the ITM Operator and Digital Services Support Specialist as well as processing member transactions, providing information about credit union products and services, and cond...
