Event Sales Manager

As Event Sales Manager at Zuma, you will be responsible for booking, planning, and executing events, while driving sales and ensuring exceptional guest experiences. You will collaborate with chefs, operations leaders, and other team members to seamlessly coordinate events and maintain high standards of service. The Events Sales Manager will help oversee the Event process from start to finish.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include:

• Book and coordinate events, ensuring all details are accurately captured and executed
• Drive event sales through proactive selling, showing, and closing techniques
• Develop and implement floor plans for events, ensuring optimal layout and flow
• Attend meetings with chefs, operations leaders, and clients to discuss event details and requirements
• Provide on-site support during events, addressing any issues or concerns that arise
• Close out billing for events, ensuring all financial aspects are handled accurately and efficiently
• Conduct outreach activities to generate new leads and build relationships with potential clients
• Manage a high volume of inbound leads, maintaining a professional and timely response to all inquiries
• Maintain a comprehensive understanding of Zuma's offerings to effectively sell and promote the venue

What We Look For

Our ideal candidate embodies our values and the following:

• 1-2 years of experience in event sales, preferably within a restaurant or hotel restaurant environment
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively
• Proficiency in using event management and sales software
• Professional demeanor and appearance, with a commitment to delivering exceptional customer service
• Ability to work flexible hours, including evenings, weekends, and holidays, as required

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.