Senior Workplace Experience Specialist

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Responsibilities

We’re looking for an experienced Senior Workplace Experience Specialist to join our People & Culture team. Reporting to the Director of Workplaces, you'll be based in San Jose, CA (with in-office work Monday through Friday) and be responsible for:

• Ensuring a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment
• Overseeing workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities
• Aligning physical workplace layouts and workflows with organizational needs, leveraging space management practices to promote function and employee satisfaction
• Developing and executing workplace projects and initiatives to align with both local and global strategies
• Collaborating cross-functionally with the People Team and other departments on activities and events that drive engagement and support organizational culture
  
  
  

What We’re Looking For (Minimum Qualifications)

• Based in San Jose, CA
• 6 years of experience in a Workplace role, with site lead experience preferred
• Demonstrated expertise in change management, vendor administration, and operational workflows
• Proven ability to work independently with minimal supervision, while appropriately leveraging professional judgment and decision-making
• Strong organizational skills and ability to establish workflows, evaluate systems, and implement solutions to optimize workplace operations
  
  
  

What Will Make You Stand Out (Preferred Qualifications)

• Experience with office relocations, build-outs, or renovations
• Experience working collaboratively with building management and creating strong cross-functional relationships
• Familiarity with using data to inform continuous operational improvements
  
  
  

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) benefits.

Base Pay Range

$94,500 - $135,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Benefits

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!
  
  
  

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.