What are the responsibilities and job description for the Conversation Designer position at Zof AI?
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San Francisco, CA
Conversation Designer
San Francisco, CAFull-timeMid-levelOn-site
Zof AI is hiring for this role in San Francisco, CA. This is a full-time opportunity for candidates who want to contribute directly to the development of ambitious AI products in a high-performance environment.
Must understand how LLM systems behave and fail well enough to design around uncertainty.
Compensation
Competitive salary
Plus meaningful equity
Apply for this role
About This Role
Zof AI is seeking a Conversation Designer to shape how our AI talks to the people who depend on it: tone, flow, and above all how it handles uncertainty. When the AI is confident, unsure, or wrong, what it says next is a designed decision, and this role owns it. Sitting between design, product, and AI engineering, the ideal candidate treats language as an interface, tests their work against real transcripts, and knows that trust in an AI product is won or lost sentence by sentence.
Responsibilities
What we provide in San Francisco
Apply
Apply for Conversation Designer
This application is for the Conversation Designer role in San Francisco, CA. Please complete every required field.
You are applying for
Conversation Designer
San Francisco, CA
Company website
1
Basic information
Full name*
Email*
Phone or WhatsApp number*
Current location*
City and country
2
Professional links
LinkedIn URL*
GitHub URL (optional)
Portfolio or personal website (optional)
Resume or CV link*
A link to Google Drive, Dropbox, LinkedIn, your website, or a PDF
3
Role-specific background
Years of experience*
Comfort with technical conversations
Select a levelBeginnerIntermediateAdvancedExpert
AI tools you use (optional)
Experience explaining technical products
0/3000
Experience supporting demos and customer discovery
0/3000
Describe a time you explained a technical product, concept, or workflow to a customer or non-technical audience.
0/3000
4
Location fit
Are you able to work from or relocate to the San Francisco area for this role?*
Select an answerYesOpen to it, with details belowNo
Earliest start date or availability*
Relocation or work authorization note (optional)
5
Written responses
Why are you interested in Zof AI?*
0/3000
Why are you interested in this location?*
0/3000
What is the strongest evidence that you would succeed in this role?*
0/3000
What is the hardest thing you have built, sold, owned, or led?*
0/3000
How do you currently use AI tools in your work?*
0/3000
How did you hear about us? (optional)
Education (optional)
Anything else you would like us to know? (optional)
0/3000
6
Final confirmation
I understand this is a location-based role and have reviewed the location requirements.*
I confirm that the information I have provided is accurate.*
By submitting, you agree that Zof AI may store and review your application for hiring purposes.
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Zof AI is seeking a Conversation Designer to shape how our AI talks to the people who depend on it: tone, flow, and above all how it handles uncertainty. When the AI is confident, unsure, or wrong, what it says next is a designed decision, and this role owns it. Sitting between design, product, and AI engineering, the ideal candidate treats language as an interface, tests their work against real transcripts, and knows that trust in an AI product is won or lost sentence by sentence.
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San Francisco, CA
Conversation Designer
San Francisco, CAFull-timeMid-levelOn-site
Zof AI is hiring for this role in San Francisco, CA. This is a full-time opportunity for candidates who want to contribute directly to the development of ambitious AI products in a high-performance environment.
Must understand how LLM systems behave and fail well enough to design around uncertainty.
Compensation
Competitive salary
Plus meaningful equity
Apply for this role
About This Role
Zof AI is seeking a Conversation Designer to shape how our AI talks to the people who depend on it: tone, flow, and above all how it handles uncertainty. When the AI is confident, unsure, or wrong, what it says next is a designed decision, and this role owns it. Sitting between design, product, and AI engineering, the ideal candidate treats language as an interface, tests their work against real transcripts, and knows that trust in an AI product is won or lost sentence by sentence.
Responsibilities
- Design the conversational behavior of Zof AI products: tone, personality, and flow.
- Design how the AI handles uncertainty: when it hedges, asks, or escalates.
- Write and test system prompts and response guidelines with AI engineers.
- Design human-handoff moments so escalation feels safe, not broken.
- Review real transcripts and iterate on how conversations actually go.
- Partner with the evals team to make conversation quality measurable.
- Keep a consistent voice across product surfaces and channels.
- Raise the bar for how the product communicates under every condition.
- Experience in conversation design, UX writing, or content design.
- Working understanding of how LLM systems behave and fail.
- Excellent command of tone, clarity, and voice.
- Ability to prototype and test conversational flows.
- Comfort collaborating closely with engineers.
- Attention to detail and a high quality bar.
- Clear communication.
- Comfort operating in a fast-moving environment.
- Experience designing for chatbots, agents, or voice interfaces.
- Experience with prompt engineering or system prompt design.
- Background in linguistics, writing, or human-computer interaction.
- Experience designing for trust, safety, or escalation flows.
What we provide in San Francisco
- MacBook Pro
- Premium AI development tools
- Cursor Ultra
- Claude Code Ultra
- OpenAI Codex Max or equivalent advanced AI tooling
- Access to a high-performance AI product environment
- Close collaboration with leadership, engineering, and customers
- Opportunity to work in the San Francisco AI ecosystem
- Wellness and productivity support where applicable
- Competitive startup environment
- High ownership
- Direct product impact
Apply
Apply for Conversation Designer
This application is for the Conversation Designer role in San Francisco, CA. Please complete every required field.
You are applying for
Conversation Designer
San Francisco, CA
Company website
1
Basic information
Full name*
Email*
Phone or WhatsApp number*
Current location*
City and country
2
Professional links
LinkedIn URL*
GitHub URL (optional)
Portfolio or personal website (optional)
Resume or CV link*
A link to Google Drive, Dropbox, LinkedIn, your website, or a PDF
3
Role-specific background
Years of experience*
Comfort with technical conversations
Select a levelBeginnerIntermediateAdvancedExpert
AI tools you use (optional)
Experience explaining technical products
0/3000
Experience supporting demos and customer discovery
0/3000
Describe a time you explained a technical product, concept, or workflow to a customer or non-technical audience.
0/3000
4
Location fit
Are you able to work from or relocate to the San Francisco area for this role?*
Select an answerYesOpen to it, with details belowNo
Earliest start date or availability*
Relocation or work authorization note (optional)
5
Written responses
Why are you interested in Zof AI?*
0/3000
Why are you interested in this location?*
0/3000
What is the strongest evidence that you would succeed in this role?*
0/3000
What is the hardest thing you have built, sold, owned, or led?*
0/3000
How do you currently use AI tools in your work?*
0/3000
How did you hear about us? (optional)
Education (optional)
Anything else you would like us to know? (optional)
0/3000
6
Final confirmation
I understand this is a location-based role and have reviewed the location requirements.*
I confirm that the information I have provided is accurate.*
By submitting, you agree that Zof AI may store and review your application for hiring purposes.
Related roles
Accra, GhanaFull-timeMid-levelOn-site
Conversation Designer
Zof AI is seeking a Conversation Designer to shape how our AI talks to the people who depend on it: tone, flow, and above all how it handles uncertainty. When the AI is confident, unsure, or wrong, what it says next is a designed decision, and this role owns it. Sitting between design, product, and AI engineering, the ideal candidate treats language as an interface, tests their work against real transcripts, and knows that trust in an AI product is won or lost sentence by sentence.
GHS 3,000-6,000 / month
Conversation DesignUX WritingAI BehaviorVoice and TonePrompt Design
View roleApply