VP of Operations

Location: Concord, CA

Employment Type: Full-Time | Executive Level

Salary: $175,000 - $225,000 base salary, plus performance-based bonuses and uncapped commissions for new business.

Position Overview: The Vice President of Operations (VP) drives operational excellence, client retention, profitability, compliance, and growth across multiple districts and service lines. Reporting to the CEO, the VP leads high-performing teams, strengthens customer relationships, and ensures alignment with strategic goals.

Key Responsibilities

• Customer Retention: Develop and implement retention programs; monitor service performance and client feedback.
• Fiscal Operations: Oversee budgeting, cost control, and P&L performance; partner with Finance for accurate reporting.
• Growth & Revenue: Lead sales efforts to achieve revenue goals; support market expansion and new service lines.
• Compliance & Risk Management: Ensure adherence to regulations and maintain strong safety protocols.
• Reporting & Metrics: Provide operational reports to the CEO and manage KPI dashboards for performance tracking.
• Leadership Development: Build and mentor a high-functioning operations team while fostering a strong leadership culture.
  
  

Qualifications

• Education & Experience: Bachelor’s degree in Business or related field; 7–10 years of senior leadership experience in relevant industries; proven success in multi-site operations.
• Skills: Strong financial acumen, knowledge of janitorial operations, excellent leadership and communication abilities.
  
  

Physical Requirements

• Ability to travel locally and regionally; walk large facilities; lift up to 25 lbs; prolonged periods of standing and walking.
  
  

Working Conditions

• Standard office environment with field visits; flexible hours, including occasional nights/weekends.
  
  

Compensation & Benefits

• Competitive executive salary, annual performance bonuses, uncapped commissions, comprehensive benefits package, 401(k) with company match, professional development support, and technology package.
  
  

EEO Statement: The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state (including California), or local law. The Company complies with all applicable EEO and anti-discrimination laws and is committed to providing a workplace free of harassment, retaliation, and unlawful treatment. All employment decisions are based on qualifications, merit, and business needs.

Qualified candidates apply TODAY!

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