Representative Client Services

Zing Recruiting has partnered with a worldwide company in the Office Technology Solutions industry (Printers and Scanners) to fill a representative client services in NW, Washington, D.C.

If you’re passionate about helping others, enjoy working in a fast-paced environment, and want to grow your career with a top-tier company, this is your opportunity. Join a dynamic team where your communication skills and problem-solving abilities will make a real impact every day.

Pay: $18-$20/hr

Hours: 8:30am-5pm Monday through Friday

Qualifications:

• H.S.Diploma or GED
• Requires strong phone contact handling skills and active listening
• Good customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage tasks effectively
• Works in a call center environment.
  

Job Responsibilities include:

• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responds to customer requests.
• Performs routine upkeep and basic maintenance of equipment.
• Records and tracks customer inquiries and fulfillment of requests.
• Responsible for prompt and accurate reproduction of all print requests.
• Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.
• Receives, logs, delivers and tracks all activity for reporting purposes.
• Responds to customer requests.

Zing Recruiting is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.

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Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.