What are the responsibilities and job description for the Automotive experienced service writer/advisor position at Zeigler Auto Group?
Experienced Service Advisor
Zeigler Subaru of Lafayette
You're not looking for just another service advisor position. Neither are we.
At Zeigler Subaru of Lafayette, we're looking for an experienced Service Advisor who takes pride in delivering exceptional customer experiences, communicates with confidence, and thrives in a fast-paced, team-oriented environment.
If you're passionate about helping customers, building lasting relationships, and being part of a dealership that values integrity, professionalism, and continuous growth, we'd love to meet you.
What You'll Do
- Greet service customers promptly and professionally
- Listen to customer concerns and accurately document repair needs
- Build estimates and explain recommended services
- Schedule repairs and maintenance appointments
- Communicate effectively with technicians and customers throughout the repair process
- Review completed repairs and ensure customer satisfaction
- Help maintain high CSI and customer retention scores
- Upsell maintenance and repair services ethically and professionally
- Manage multiple repair orders while maintaining accuracy and attention to detail
What We're Looking For
- Previous automotive Service Advisor or Service Writer experience required
- Dealership experience preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Organized and detail-oriented
- Comfortable using dealership software and repair order systems
- Punctual
- Valid driver's license with acceptable driving record and background check
- Positive attitude and team-first mindset
Why Zeigler Subaru?
- Competitive compensation package
- Performance-based bonus opportunities
- Medical, dental, and vision benefits
- 401(k)
- Paid vacation and holidays
- Ongoing training and career development
- Employee vehicle purchase program
- Supportive leadership team
- Modern, state-of-the-art facility
- Growing service department with strong customer traffic
The Ideal Candidate
You know how to turn a repair order into a relationship. You're confident speaking with customers, coordinating with technicians, and ensuring every guest leaves feeling valued. If you're currently a Service Advisor looking for a better culture, more opportunity, and a dealership that invests in its people, we'd love to meet you.
Apply today and help us deliver the ultimate ownership experience at Zeigler Subaru of Lafayette.
Pay: $61,031.34 - $92,091.51 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Benefits:
401K Plan, Employee DiscountsSalary : $61,031 - $92,092