What are the responsibilities and job description for the Jewelry Consultant position at Zales Jewelers?
Company Description
Zales Jewelers creates jewelry that empowers individuals to make a statement every day, no matter the occasion. From earrings to anklets, our pieces are designed to celebrate and enhance personal style from head to toe. We believe jewelry is not just for special moments like proposals and anniversaries, but for expressing yourself in everyday life. At Zales, we craft pieces that blend timeless craftsmanship with contemporary design to meet individual preferences and tastes.
Role Description
This is a part-time, on-site Jewelry Consultant position based in Palm Beach Gardens, FL. The Jewelry Consultant will assist customers in selecting and purchasing jewelry, delivering an outstanding customer experience. Responsibilities include understanding customer preferences, providing expert guidance on jewelry options, processing sales transactions, maintaining product displays, and adhering to company policies and procedures. The role requires building long-term relationships with clients, ensuring they leave with exceptional service and satisfaction.
Qualifications
- Strong Communication and interpersonal skills
- Exceptional Customer Service and Customer Experience expertise
- Proven ability in Retail Sales, with a focus on achieving sales goals
- Knowledge or interest in Jewelry Design and trends is highly advantageous
- Ability to work effectively in a dynamic, on-site retail environment
- Problem-solving skills and the ability to adapt to customer needs
- High school diploma or equivalent; additional certifications in jewelry or sales are a plus