What are the responsibilities and job description for the Assistant Store Manager position at Zales Jewelers?
Company Description
Zales Jewelers is dedicated to helping customers express their unique style through jewelry that makes a statement every day. From earrings to anklets, our collections are designed to celebrate individuality and elevate any look, with or without a special occasion. At Zales, we believe jewelry is for anyone, anytime, and for any reason. Our mission is to inspire self-expression through timeless and modern designs.
Role Description
We are seeking a full-time Assistant Store Manager to join our team in our McAllen, TX location. As an Assistant Store Manager, you will support the overall operations and success of the store by building strong customer relationships, overseeing staff performance, and driving sales. Key responsibilities include ensuring exceptional customer service, managing inventory, maintaining compliance with retail standards, and assisting with achieving business goals. This is an on-site role requiring active engagement with the team and clients.
Qualifications
- Proficiency in providing excellent Customer Service and ensuring Customer Satisfaction
- Strong Communication skills for building relationships with customers and team members
- Experience in Store Management, including leadership and operational oversight
- Understanding and application of Retail Loss Prevention practices
- Ability to coach and motivate team members to meet sales goals and deliver outstanding service
- Knowledge of the jewelry industry or luxury retail is a plus
- High school diploma or equivalent; additional education in business management or related fields preferred