AM Houseperson

About Zachry Hospitality

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hospitality, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Overview
The Houseperson supports the housekeeping department by ensuring that all guest rooms, public areas, and back-of-house spaces are clean, well-stocked, and maintained to the highest standards. This role is essential to creating a seamless and luxurious guest experience, assisting room attendants and other team members with efficiency and discretion.

Essential Functions

• Assist Room Attendants with cleaning, stocking, and preparing guest rooms to luxury standards
• Replenish amenities, towels, and linen items in guest rooms as directed
• Clean, sanitize, and maintain public areas, corridors, elevators, and service areas
• Collect and transport soiled linens, trash, and recyclables to designated areas
• Ensure housekeeping carts and storage areas are organized and fully stocked
• Report maintenance issues, lost-and-found items, or guest requests promptly
• Follow all safety, hygiene, and hotel standard operating procedures
• Support turndown service and special guest requests when required
• Maintain a professional and courteous demeanor with guests and colleagues at all times
• Perform any other duties as assigned by management

Qualifications & Experience

• Prior experience in housekeeping or hospitality preferred but not required
• Ability to work efficiently in a fast-paced, luxury hotel environment
• Strong attention to detail and commitment to high standards
• Physical ability to lift, bend, and stand for extended periods
• Basic English communication skills; additional languages an asset
• Flexible to work shifts, weekends, and holidays