On-Call Banquet Houseperson

About Zachry Hospitality

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hospitality, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Overview

The Banquet Houseperson is responsible for the physical setup, breakdown, and maintenance of banquet and event spaces. This role ensures meeting rooms, ballrooms, and event venues are prepared accurately and on time according to banquet event orders while maintaining cleanliness, organization, and safety standards.

Essential Functions

Event Setup and Breakdown

• Set up event spaces according to banquet event orders including tables, chairs, linens, staging, and equipment.
• Break down event rooms efficiently following event completion.
• Reset rooms for subsequent events or daily operations.
• Ensure proper placement and alignment of furniture and equipment.

Equipment Handling and Storage

• Transport banquet furniture, equipment, and supplies safely throughout the property.
• Maintain organization of storage areas and back of house spaces.
• Identify damaged or missing equipment and report issues promptly.
• Assist with inventory counts of banquet equipment as needed.

Room Maintenance and Cleanliness

• Maintain cleanliness of event spaces before, during, and after events.
• Assist with trash removal, linen handling, and general upkeep.
• Ensure meeting rooms and ballrooms meet presentation standards.
• Support last minute adjustments during events as requested.

Teamwork and Professionalism

• Work collaboratively with banquet servers, captains, culinary teams, and leadership.
• Maintain a professional appearance and positive attitude.
• Demonstrate reliability, urgency, and attention to detail.
• Accept coaching and feedback to support continuous improvement.

Compliance and Safety

• Follow all health, safety, and sanitation standards.
• Adhere to company policies and brand standards.
• Use proper lifting techniques and follow safety procedures.
• Maintain a safe and organized work environment.

Other Duties

• Perform additional responsibilities as assigned by banquet leadership.
• Maintain availability for early mornings, evenings, weekends, and holidays.

Qualifications

• Previous banquet, event setup, or facilities experience preferred.
• Ability to lift, move, and stand for extended periods.
• Strong organizational skills and attention to detail.
• Ability to work efficiently in a fast paced, event driven environment.
• Positive attitude and team focused mindset.