What are the responsibilities and job description for the Jordan YMCA - Member Services Representative position at YOUNG MENS CHRISTIAN ASSOCIATION OF GREATER INDIANAPOLIS?
Benefits Include:
- Free Certifications (depending on position)
- Free YMCA of Greater Indianapolis membership
- Flexible schedules
- Childcare provided when actively working (up to 20 hours per week)
- Retirement
- Employee Assistance Program
- Vendor Discounts
The primary function of this position is to provide excellent member service.
Qualifications:
• At least16 years of age
• A high school diploma or its equivalent preferred
• 1-year related experience
• Basic member service skills and telephone etiquette
• Data entry skills and computer proficiency using standard word processing
• Math and calculator proficiency
• Knowledge of filing and basic office procedures and the ability to use the copier, fax
machine
• Obtain and maintain current certification in First Aid
• The completion of the following required trainings within 60-90 days of employment:
o Praesidium: Duty to Report
o Praesidium: Keeping Your YMCA Safe
o YMCA New Employee Orientation (NEO)
• Obtain and maintain required training (refer to YMCA Training Plan for position) and
display all leadership competencies for Leader level (refer to YMCA Leadership
Competency Model)
Expected Outco