Administration - Camp Office Assistant Flat Rock

GENERAL FUNCTION

The Office Assistant at Flat Rock will provide support with departmental operations, including but not limited to clerical/registration duties, answering the phone, receipting monies, data entry, maintaining records/office supplies, assisting with program promotion and filing. The Camp Office Assistant I will provide a safe and nurturing environment for everyone and will be actively involved and have a positive attitude about all programs.

KNOW HOW  

• Must be at least 18 years of age and have a high school diploma, or its equivalent.
• One year administrative and/or data entry experience is preferred (prior administrative experience, including, but not limited to experience with Data Entry, Receipting Monies, Filing).
• Must be proficient in computer use, office equipment and fiscal management.
• Knowledge or ability to quickly learn YMCA and Camp software programs in regard to camp registrations, receipting and generation of reports needed.
• Ability to communicate in a positive, warm, engaging, professional, effective manner with participants and staff and focus on administrative tasks (with attention to detail) despite frequent interruptions/distractions)
• Ability to take initiative, be organized, and effectively communicate with participants, parents and staff.
• Must be adaptable and have high integrity.
• Ability to obtain YMCA training, which includes but is not limited to New Employee Orientation, Child Abuse Prevention, Safety and Risk Management and other program-related training within 60-90 days of employment.  

RESPONSIBILITIES  

• Responsible for the assigned functions of the designated office and/or area, including but not limited to reviewing camp data base for required summer camper forms/records, calling families to secure any forms not submitted prior to the camper’s summer session, answering phone, receipting monies, filing, and data entry.
• Respond in a timely fashion (daily) to all requests for brochures and information.
• Demonstrate and teach the values of caring, honesty, respect, and responsibility to all participants and staff.
• Maintain positive public relations with parents, visitors, and the general public at all times.
• Perform other duties as assigned. 

 PHYSICAL AND MENTAL REQUIREMENTS

• Ability to sit for extended periods of time.
• Vision abilities include close vision and ability to adjust focus.
• Ability to concentrate despite frequent interruptions and distractions.
• Ability to demonstrate accuracy in work provided.
• Ability to communicate with guests and coworkers effectively.
• Ability to remain calm, cool, collected should in person or phone conversations with patrons get elevated or upset on the patron’s side of the conversation/call.
• Ability to reason, solve problems, make sound judgment and decisions.
• Ability to observe and promote safety and security procedures.
• Physically and mentally able to respond to emergencies and administer CPR and First Aid effectively.

Salary : $16 - $17