Family Engagement Coordinator

Position Summary:

The Family Enrichment Coordinator fosters a welcoming and inclusive environment for families by designing and delivering programs that support connection, growth, and shared experiences. This role plays a key part in strengthening family engagement and advancing the YMCA’s mission of nurturing the potential of every family member through meaningful programming and community support.

Essential Functions:

• Plan, coordinate, and implement family-focused programs and events, including family nights, parent-child activities, birthday parties, aquatics, sports, seasonal celebrations, and wellness initiatives.
• Engage and build relationships with families, ensuring a welcoming environment where all feel seen, respected, and valued.
• Collaborate across departments (youth development, wellness, aquatics) to integrate family engagement into YMCA programs and services.
• Schedule and coordinate part-time and program staff to support delivery of family programs and ensure adequate coverage for all planned activities.
• Support and guide staff delivering programs, ensuring alignment with program goals and YMCA values.
• Gather and respond to feedback to continuously improve the quality, inclusivity, and accessibility of family programs.
• Support membership retention and satisfaction by promoting programs that deepen family connection to the YMCA.
• Ensure programs align with YMCA core values of caring, honesty, respect, and responsibility.

Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s in child development, family studies, recreation, or a related field preferred.
• Minimum 1–2 years of experience in program coordination, family services, or community engagement.
• Experience with staff or volunteer scheduling preferred.
• Demonstrated ability to connect with diverse populations and create inclusive program experiences.
• Strong communication, organizational, and problem-solving skills.
• CPR/First Aid certification (or ability to obtain within 30 days of hire).

Working Conditions & Physical Demands:

• Requires flexibility to work evenings and weekends for family events and programs.
• Ability to move program materials (up to 25 lbs) and set up event spaces.

YMCA Competencies (Team Leader):

• Mission Advancement: Models and teaches the Y’s values.
• Collaboration: Champions inclusion and builds relationships with families and staff.
• Operational Effectiveness: Effectively organizes activities, schedules staff, and allocates resources.
• Personal Growth: Demonstrates self-awareness and commitment to continuous learning.