What are the responsibilities and job description for the RECEPTION - WELLNESS position at York General?
Position Title: Wellness Receptionist - PRN (As Needed)
Department: Elevate Fitness/Wellness
Reports to: Director, Wellness
York General is seeking a friendly, customer-focused Receptionist to provide PRN coverage between Elevate Fitness and the Wellness Center. In this role, you'll be the first point of contact for members, guests, and patients, helping create a welcoming experience while supporting daily operations through membership services, scheduling, phone support, and administrative tasks. Enjoy a flexible position that combines customer service, organization, and the opportunity to promote health and wellness in our community!
Why York General?
- Make a positive first impression by creating an exceptional experience for every member, patient, and visitor.
- Award-Winning Culture: Named one of Modern Healthcare's Best Places to Work 13 years in a row!
- Flexible PRN Schedule: Enjoy the opportunity to work varied shifts while supporting both Elevate Fitness and the Wellness Center.
- Supportive Environment: Work with a team dedicated to promoting wellness, healthy lifestyles, and outstanding service.
What You'll Do:
- Greet and assist members, patients, guests, and visitors in a professional and welcoming manner.
- Answer incoming phone calls and respond to customer inquiries.
- Register new members, maintain membership accounts, and process payments.
- Schedule appointments, classes, and wellness services.
- Provide information regarding memberships, programs, services, and facility amenities.
- Monitor facility access and assist with member check-in procedures.
- Support administrative functions including record maintenance, reports, and special projects.
- Help maintain a clean, organized, and welcoming environment throughout the facility.
- Provide coverage between Elevate Fitness and the Wellness Center as needed.
What You'll Bring:
- High school diploma or equivalent, or current enrollment in a high school or GED program.
- Current BLS certification or the ability to obtain certification.
- Strong customer service, communication, and interpersonal skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Basic computer skills and attention to detail.
- Ability to work independently while contributing to a collaborative team environment.
- Previous receptionist, clerical, customer service, or administrative experience is preferred.
If you enjoy helping others, providing outstanding customer service, and being part of a team that promotes wellness and healthy lifestyles, we'd love to have you join our team! Apply today and become part of something special at York General.