What are the responsibilities and job description for the Family Medicine Front Desk Receptionist position at York General?
Job Title: Front Desk Receptionist/Scheduler - Full Time (FT) and Part Time (PT)
Department: YGFM Front Desk
Reports to: Director of Front Desk and Scheduling
What You'll Do:
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Greet patients, visitors, and staff with professionalism and warmth.
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Schedule, confirm, and manage patient appointments.
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Collect and process patient payments.
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Accurately record demographic and insurance information.
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Assist patients with paperwork and prepare medical records for visits.
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Support the team with general clerical duties such as answering phones, routing calls, sorting mail, and maintaining office supplies.
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Uphold patient privacy and comply with HIPAA guidelines.
Who We're Looking For:
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A positive communicator with excellent people skills.
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Organized and detail-oriented, able to juggle multiple tasks in a fast-paced environment.
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Comfortable using computers and office technology.
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Prior experience in a medical office and knowledge of medical terminology preferred (but not required).
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High school diploma or equivalent required.
Why York General?
Join a patient-centered team where you can make a daily impact. We value professionalism, teamwork, and compassion in every interaction. This is a great opportunity for someone who enjoys helping others and thrives in a collaborative clinic environment.