Implementation Specialist

Implementation Specialist
6 month contract to hire
Irving, TX (Onsite)

Seeking a highly motivated, self-directed, Implementation Specialist for their IT Implementation and Adoption Group, located in Irving, Texas. This position works closely with the IT development, training, and support groups to develop rollout plans, schedules, training events, and project communications. This position will coordinate resources and administer events. This position will assist with IT system training and application support for new location or acquisition setups; and for administering and supporting pilot programs for new software initiatives.

REQUIREMENTS

• Bachelors’ degree with major work in business administration, education, computer sciences, or a similar business-related field.
• At least three years full-time employment working in a related area.
• Must be able to analyze business process and procedures, and software applications to identify key training points and develop training programs to support them.
• Proficient with Microsoft Office Suite (Excel, Work, PowerPoint, Outlook); advanced experience with MS Excel is required.
• Excellent verbal and written communication skills and listening skills.
• Must be able to demonstrate experience in persuading and motivating others. Exercises tact, sound judgment and self-discipline.
• Excellent organizational and administrative skills.
• Experience in developing training materials and presenting training to small groups.
• Ability to travel for extended periods of time and on short notice.
• Ability to pick up 45 pounds.
• Ability to travel via aircraft.
• On occasion, must be able to travel and work on weekends.
• Work experience includes cOmplex scheduling responsibilities. Must have experience applying project management methods and techniques to developing schedules.
• Has knowledge of commonly-used training concepts, practices, and procedures

RESPONSIBILITIES:

• Manage the implementation process for multiple assigned projects. Projects may include software or procedural rollouts; new location openings, closures or mergers; and new company acquisitions.
• Act as the primary interface between the IT Department and the various field organizations for assigned projects.
• Coordinate IT and other resources to achieve project objectives.
• Identify and analyze implementation or training project requirements to define project scope, requirements and deliverables. 
• Provide training and end-user support during and after the implementation process.
• Designs, develops and presents instructor-led training in-person or via Webinars
• Share and communicate best practices to groups and field resources.
• Assist the Help Desk to develop and maintain Knowledgebase articles.
• Organize multiple work tasks and prioritize them to meet specific deadlines.
• Analyzes business problems and proposes manual and/or data processing solutions. 
• Travels as necessary; must be able to work occasional weekends.
• Performs other tasks assigned.

Estimated Min Rate: $24.50
Estimated Max Rate: $35.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20 hours per week)
• Health Savings Account (HSA) (for employees working 20 hours per week)
• Life & Disability Insurance (for employees working 20 hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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