What are the responsibilities and job description for the Datacenter Technician position at Yochana?
Title : Data Center Technician
Location : Omaha, NE (onsite)
Type : Contract & Onsite
- Maintain DC Inventory
- Update Firmware, BIOS and drivers etc.
- Vendor co-ordination for hardware issue
- Share Logs with Vendor for hardware issue
- Parts received and return
- Server Mounting / Movement
- Rack Movement
- Network Connectivity
- Coordination with Teams (Network, VM, Storage, Backup & Unix)
- Coordinate with Logistics Team
- DC cleanup
- Labeling on Racks and Devices
- ATS and PDU Installation / Configuration
- Respond to customer queries and handle escalation
- Provide H&F Support at Data Center to remote team
- Provide H&F Support at MDF to remote team
- Provide H&F Support at IDF to remote team
- Data Center Management
- MDF / IDF Management
DC/MDF/IDF UPS Management and Support
- ER2 Pickup scheduling and coordination
- Device rack/stack/un-rack
- Data Center access log management
- Spare h/w inventory management
- DC/MDF/IDF HVAC Management and Coordination
- DC/MDF/IDF Power Management and Coordination
- Site visit to address/validate ISP; Fiber Cut and Power issues
- H/w replacements
- Involvement during Monthly/Weekly Generator Testing
- Provide H&F Support for all required INC, SCTASK and CHG
- H&F support, manage, handle and troubleshoot major data centers equipment’s including short and long distance hospitals and clinics.
- Installing, configuring and maintaining latest Windows and Unix servers
- Managing and Troubleshooting VMware 5.0, 6.5, 6.7, 7.0
- Working with OEM hardware (DELL/Client/IBM), & remote connectivity tools
- Installation (vSphere 7.x), configuration (vCenter, ESX 7.x, SRM) and managing VMWare environment
- VMware ESXi Builds, Troubleshooting, Patching, Support Uplifts and Migration
- Configure and deploying new Dell, Client, and Cisco UCS Blades-Blade / Rack Server Firmware, patching and driver update etc
- Troubleshoot Storage Components like Internal storage, Attached storages, SAN Switches, HBA, LUN & Mapping, RAID groups, Volume Groups etc
- Troubleshooting technical issues related and handling escalations
- Troubleshoot hardware issues on Storage Environment and coordinate with multiple teams
- Analysis, optimization, design, installation, configuration, maintenance, troubleshooting
- Provide H&F Support for backup devices, rack-stack and troubleshooting H/w issues
- H&F support, manage, handle and troubleshoot major data centers equipment’s including short and long distance hospitals and clinics.
- Install, configure and support network equipment including large routers, large switches, medium switches and small switches to maximize network efficiency and security and, update to the latest firmware releases.
- Managing and supporting UPS, PDUs which is Connected with Network Gears and Replacing Faulty Batteries
- Working on pre-approved projects (PPH)