Datacenter Technician

Data Center Field Installation Technician (L2)

Location: Council Bluffs, IA

Duration: 6–12 Months (Potential for Extension and Full-Time Conversion)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Travel: Approximately 50% onsite in Council Bluffs, IA and 50% travel to other data center locations as part of a rapid response team.

Position Overview

The Data Center Field Installation Technician (L2) is responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities.

This role works with a high degree of autonomy and is responsible for interpreting installation designs, validating work quality, troubleshooting deployment issues, and supporting successful project execution. The ideal candidate will possess strong data center installation experience, fiber troubleshooting expertise, and the ability to lead and mentor junior technicians.

Key Responsibilities

• Lead rack build and in-rack deployment activities based on design documentation.
• Interpret rack layouts, elevation diagrams, and cabling schematics.
• Perform and validate rack & stack activities for servers, storage, and network equipment.
• Execute and verify structured cabling installations (fiber and copper), including testing and validation.
• Perform fiber troubleshooting and testing using Fluke testers and other testing equipment.
• Install and validate power connections, including PDUs, dual-feed configurations, and redundancy requirements.
• Configure airflow best practices for DX-cooled environments.
• Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects.
• Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections.
• Execute initial system bring-up activities, including OS installation and basic configuration.
• Validate hardware functionality through POST checks and BIOS/firmware verification.
• Perform basic network connectivity testing and troubleshooting.
• Conduct post-installation quality assurance and validation activities.
• Perform cable, power, labeling, and airflow audits.
• Identify and resolve installation issues or escalate when necessary.
• Support and mentor L1 technicians while promoting installation best practices.
• Coordinate with engineering, project teams, and operations personnel.
• Maintain accurate documentation and installation progress reports.

Health & Safety Responsibilities

• Follow all data center safety standards, procedures, and permit requirements.
• Promote safe work practices and address unsafe conditions proactively.
• Apply electrical safety awareness when working with powered equipment and PDUs.
• Follow safe handling procedures for liquid cooling systems, including leak prevention and response.
• Ensure proper use of personal protective equipment (PPE).
• Maintain a clean and safe work environment.
• Report hazards, incidents, and non-compliance issues promptly.

Required Qualifications

• Minimum 2 years of hands-on data center experience.
• Proven experience with rack & stack activities and structured cabling.
• Strong fiber optic installation, testing, and troubleshooting experience.
• Experience using Fluke testers and fiber testing equipment.
• Knowledge of server, storage, and networking hardware deployments.
• Experience with copper and fiber cable management best practices.
• Understanding of rack power distribution, PDUs, dual feeds, and redundancy concepts.
• Familiarity with DX cooling and direct-to-chip (D2C) liquid cooling systems.
• Experience with OS installation, imaging tools, and hardware validation.
• Ability to read and interpret technical drawings, schematics, and MOPs.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and lead junior technicians.
• Understanding of health and safety requirements within data center environments.
• Ability to travel as required and perform physically demanding installation work.

Preferred Qualifications

• Experience supporting large-scale enterprise or hyperscale data center environments.
• Previous experience working on rapid response, deployment, or break-fix teams.
• Advanced fiber testing and certification experience.
• Exposure to liquid cooling deployments and maintenance.