What are the responsibilities and job description for the Datacenter Technician position at Sira Consulting, an Inc 5000 company?
Job Responsibilities of a Data Center Technician:
Hardware Installation & Maintenance
- Install, configure, and maintain servers, storage systems, and network devices
- Perform hardware diagnostics, preventive maintenance, and replacements
- Rack, stack, and cable data center equipment as per standards
Network Support
- Support setup and maintenance of network infrastructure (switches, routers, patch panels)
- Troubleshoot hardware-level connectivity issues (LAN/WAN, cabling, ports)
- Coordinate with network teams for upgrades and changes
Systems Monitoring & Troubleshooting
- Conduct site inspections and regular walkthroughs
- Monitor system health and performance using tools
- Respond to outages, alarms, and hardware failures
- Perform root cause analysis and document resolutions
Power & Cooling Management
- Monitor power infrastructure (UPS, PDUs, generators)
- Support HVAC systems and ensure proper cooling
- Maintain environmental standards (temperature, humidity)
Security & Compliance
- Enforce physical security and access protocols
- Ensure compliance with audits and policies
- Maintain logs and documentation
Documentation & Inventory
- Track hardware inventory, cabling, and configurations
- Maintain SOPs and incident records
- Manage spare parts and coordinate procurement
Collaboration & Support
- Work with internal teams and vendors
- Support deployments, migrations, and expansions
- Handle vendor coordination for repairs (RMA)
Upgrades & Optimization
- Participate in system upgrades and performance improvements
- Support infrastructure migration and decommissioning
On-Call & Emergency Support
- Be available for on-call support
- Assist in disaster recovery planning and execution
Kindly prioritize this requirement and proceed with the necessary actions at the earliest.
Thank you for your support.