Cleaning Manager

POSITION SUMMARY:
Assist the Facility and Grounds Director in training and supervision of cleaning staff to ensure staff cleans and sanitizes assigned areas, including such duties as mopping, dusting, and trash removal. Will oversee assigned duties, inspect work, investigate complaints regarding maintenance/custodial services and take corrective action. The Manager will provide inventory updates of supplies and equipment, direct/assist new employees, and monitor the safety/cleanliness. Will also complete Maintenance Technician duties including, but not limited to window washing, meeting set up, pool cleaning, snow removal, groundskeeping, and other related responsibilities, as needed.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined:

QUALIFICATIONS:
1. Must at least 21 years old, have a high school diploma, or its equivalent.
2. Minimum 2 years experience in related areas: housekeeping and general maintenance, including experience/ability to operate small and large machinery, such as vacuums, buffers and hand tools, such as hammers and screwdriver and supervising related employees.
3. Requires strong interpersonal and supervisory skills and the ability to work independently, solve problems with minimal direction, manage multiple tasks, supervise and train staff and communicate effectively with members, guests and staff to ensure well-maintained facilities.
4. Ability to read and interpret instructions, procedures, manuals, and other documents.
5. Ability to report and record maintenance requests.
6. Knowledge of cleaning methods and equipment.
7. Basic understanding of the upkeep and care of equipment.
8. Understanding of cleaning compounds and chemicals, and their safe, efficient use.
PHYSICAL DEMANDS
1. Sufficient physical strength and agility to carry out essential duties.
2. Ability to lift up to 50 lbs. unassisted.
3. Ability to erect and stand on ladders and platforms at heights up to 30 feet.
4. Ability to work with paint, cleaning equipment, chemical compounds, solvents, cleaners, and solutions in dry, liquid, powder, spray, and aerosol forms.
5. Ability to paint, clean equipment, and operate motorized equipment as needed.
6. Ability to work in conditions that will create dirt and dust.
7. Ability to perform essential maintenance to facility or equipment which may involve, but not limited to the following activities: semi – reaching to full-reach overhead; crouching; kneeling; shoveling; carrying, working in narrow and/or confining spaces: underground, overhead, and at ground level; twisting of the waist, shoulders, and legs; and lying on stomach and/or back.
8. Ability to be on call on evenings and weekends, in the event of an emergency as needed

ESSENTIAL FUNCTIONS:
1. Ensures Y is attractive and clean by completing all duties listed on the daily schedule and maintains upkeep of assigned area and equipment. May perform wet and dust mopping, dusting, trash removal, recycling, window washing, pool cleaning, painting, vacuuming, seasonal activities dealing with lawn care and snow removal, and general cleaning.
2. Assists Facility and Grounds Director in recruiting, hiring, training, developing, scheduling and directing personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
3. Perform equipment and general maintenance as needed, including, but not limited to, minor electrical, plumbing and HVAC.
4. Operates related motorized and non-motorized equipment.
5. Records and reports all needed repairs; repairs as directed.
6. Ensures YMCA building and property is secure during shift and report incidents and hazardous conditions to Property Manager.
7. Replaces soap, paper towels, and other supplies.
8. May set up furniture for events as needed.
9. Participates in staff meetings and/or related meetings.
10. Highly flexible schedule with varying hours including working evenings and weekends.
11. All other duties as assigned within the scope of the position.

YMCA COMPETENCIES (Leader):
Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting
policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.