Learning & Development Coordinator (Association Office)

The Learning & Development Coordinator will provide support in organizing all learning and development initiatives across the organization.

Job Description

Salary: $28.00 - $30.00 Hourly

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.

The YMCA of Greater New York Association Office is seeking a Learning and Development Coordinator who will provide support in organizing all learning and development initiatives across the organization. The Learning and Development Coordinator will support efforts in developing and strengthening staff skillsets, promoting continuous learning, and fostering a LEAP (Leadership, Empowerment, Accountability, and Personal Growth) culture of growth and engagement.

Benefits

The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical benefits, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.

Qualifications

• Minimum of two (2) years of office experience required. Minimum of two (2) years of professional experience in a related field preferred.
• Previous experience in an administrative or operational role preferred.
• Proficient in managing the administrative aspects of programs and projects from beginning to end.
• Passion for enhancing learning, development, and fostering a positive work culture in a nonprofit environment preferred.
• Excellent communication (verbal and written) and analytical skills.
• Ability to organize, multitask, follow up, and manage time effectively.
• Familiarity with Learning Management Systems.
• Strong technical skills: Microsoft Office Suite.
• Exceptional interpersonal skills.
  
  

Essential Functions

Branch Reporting:

• Delivers accurate and frequent reporting for Branches and leadership teams (new hire and existing staff compliance, training evaluations, new hire and onboarding reports, engagement reports/surveys support, and ad hoc learning reporting for all related projects).
  
  

Learning Management System (LMS) Administrator

• Assist in validating, tracking, and capturing employee data in various LMS platforms, as well as ad hoc reporting. Conduct audits by cross-referencing the active staff report list.
• Schedule and update learning activities/events, track enrollments, and generate roster reports.
  
  

Administrative And Logistics Support

• Manage learning spaces/events (in-person & online).
• Creates invites, flyers to promote/share with staff, sign-in sheets, and admin/learning guides and resources.
• Delivers excellent customer service for staff accessing various learning platforms (LMS).
  
  

Other Duties

• Support LEAP-related activities.
• Support other L&D-related tasks as needed.