What are the responsibilities and job description for the Facilities Professional position at YMCA of the USA?
Generous benefit package, including a 12% retirement contribution once vested.
Position Summary
Under the direction of the Maintenance Director, the Maintenance Professional supports the overall operation, safety, and appearance of the YMCA facility. This role is responsible for maintaining a clean, safe, and well-functioning environment for members, staff, and guests. This position performs a range of custodial and light maintenance duties, including cleaning and sanitizing assigned areas, monitoring facility conditions, and addressing routine maintenance needs. Responsibilities include floor care, waste management, and upkeep of common spaces, as well as assisting with facility setup, minor repairs, and preventative maintenance tasks. The Maintenance Professional plays an active role in identifying facility needs, responding to maintenance requests, and supporting operations during events and emergencies. The ideal candidate takes initiative, demonstrates attention to detail, and contributes to a safe, welcoming, and high-quality environment through both custodial excellence and basic maintenance support.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
Member Service Statement
Members are the heart of this organization. They are the reason we exist. Members are the most important visitors we have, whether they visit by mail, phone or in person. They are not statistics and always deserve our respect. No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.
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Position Summary
Under the direction of the Maintenance Director, the Maintenance Professional supports the overall operation, safety, and appearance of the YMCA facility. This role is responsible for maintaining a clean, safe, and well-functioning environment for members, staff, and guests. This position performs a range of custodial and light maintenance duties, including cleaning and sanitizing assigned areas, monitoring facility conditions, and addressing routine maintenance needs. Responsibilities include floor care, waste management, and upkeep of common spaces, as well as assisting with facility setup, minor repairs, and preventative maintenance tasks. The Maintenance Professional plays an active role in identifying facility needs, responding to maintenance requests, and supporting operations during events and emergencies. The ideal candidate takes initiative, demonstrates attention to detail, and contributes to a safe, welcoming, and high-quality environment through both custodial excellence and basic maintenance support.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
Member Service Statement
Members are the heart of this organization. They are the reason we exist. Members are the most important visitors we have, whether they visit by mail, phone or in person. They are not statistics and always deserve our respect. No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.
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- High School diploma preferred.
- Minimum of one year of related facilities and maintenance with demonstrated ability to perform responsibilities with increasing independence.
- Trade experience or technical certifications (preferred): Prior experience or credentials in fields such as HVAC, plumbing, electrical, carpentry, painting, pool operations, or general building maintenance are highly desirable.
- Ability to read, interpret, and apply written and verbal instructions, including safety procedures, maintenance manuals, and operational guidelines.
- Ability to accurately document, track, and communicate maintenance requests and facility conditions using established reporting systems.
- Working knowledge of commercial cleaning methods, tools, and facility maintenance equipment, with attention to efficiency and safety.
- Basic understanding of preventive maintenance principles and equipment care, supporting long-term functionality of facility assets.
- Strong commitment to advancing a culture of equity, diversity, inclusion, and belonging (DEIB) through daily actions and collaboration.
- Knowledge of cleaning chemicals, disinfectants, and maintenance solutions, including safe handling, dilution, storage, and application procedures.
- Valid driver’s license with the ability to travel between sites as needed to support operational requirements.
- Requested certifications within 30 days of hire: CPR/AED and First Aid, with willingness to maintain and renew certifications as needed.
- Strong interpersonal, communication, and problem-solving skills, with the ability to work effectively both independently and as part of a team in a service-oriented environment.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Sufficient physical strength and agility to carry out essential duties.
- Ability to erect and stand on ladders and platforms at heights up to 30 feet.
- Ability to work with paint, cleaning equipment, chemical compounds, solvents, cleaners, and solutions in dry, liquid, powder, spray, and aerosol forms.
- Ability to paint, clean equipment, and operate motorized equipment as needed.
- Ability to work in conditions that will create dirt and dust.
- Ability to perform essential maintenance to facility or equipment, which may involve, but not limited to the following activities: semi-reaching to full-reach overhead; crouching; kneeling; shoveling; carrying, working in narrow and/or confining spaces: underground, overhead, and at ground level; twisting of the waist, shoulders, and legs; and lying on stomach and/or back.